Jermiah Kelley Email & Phone Number

With over 11 years of experience at Cintas, I have honed my expertise in sales, service management, and operational leadership. My career is distinguished by a focus on driving business growth, optimizing processes, and leading high-performing teams to exceed service and business objectives.Professional Experience:Starting as a Route Service Sales Representative, I quickly advanced to Sales Representative and now serve as a Senior Service Manager. I’ve led teams of over 20 employees, specializing in talent acquisition, training, and performance management. My leadership has consistently enhanced team productivity and morale, contributing to the achievement of key performance indicators (KPIs) and overall departmental success.Key Skills:- Team Leadership & Development: I excel in building and managing teams that align with company goals, emphasizing continuous training and performance management to maximize team effectiveness.- Operational Efficiency & Process Optimization: My expertise in data analysis enables me to streamline operations, reduce costs, and improve service delivery. I implement strategies that align with long-term business objectives, driving operational excellence.- Sales Growth & Customer Satisfaction: I adopt a customer-centric sales approach, focusing on understanding client needs and delivering tailored solutions. This strategy has led to sustained sales growth and high levels of customer retention.- Financial Oversight & Cost Control: I manage budgets and inventory with precision, ensuring cost-effective financial operations. Collaborating closely with the Plant Manager, I maintain strict financial controls that support company profitability.Career Goals:I am eager to advance my career in service management, operations, and sales. I seek opportunities as a General Manager, Service Manager, Sales Manager, or Plant Manager, where I can leverage my skills to drive operational excellence, foster team development, and deliver exceptional customer experiences.Core Competencies:General ManagementService ManagementSales StrategyOperational LeadershipProcess ImprovementCustomer RetentionTeam DevelopmentBudget ManagementVendor NegotiationStrategic PlanningKPI MonitoringCost Control