• Strengthened the Service Analysis Team by initiating, developing and maintaining live data pipeline, providing clarity on service opportunity areas.• Work collaboratively with Interchange Managers and Operation teams to identify key risks, efficient manpower allocation and uncover insights by using data analytics.• Built data visualizations and dashboards for Operations owners to drive performance tracking, traffic, transactions, and process optimization.• Utilized data mining… Show more • Strengthened the Service Analysis Team by initiating, developing and maintaining live data pipeline, providing clarity on service opportunity areas.• Work collaboratively with Interchange Managers and Operation teams to identify key risks, efficient manpower allocation and uncover insights by using data analytics.• Built data visualizations and dashboards for Operations owners to drive performance tracking, traffic, transactions, and process optimization.• Utilized data mining principles, analytical concepts, and statistical techniques to draw conclusions and develop actionable recommendations for business units.• Conducted regular and ad-hoc analysis based on strategic direction of the business and provided recommendations based on historical data and trend predictions. Show less

Joined as a scheduler in year 2012Manage accuracy of services for our fleet while adhering to union and authority guidelines.Balancing bus captains welfare and company resource management as our priority.Port folio transit to Service analysis in year 2021.Understanding traffic patterns trend and proposing accurate duration required for our bus captains while they are driving on route.

• Ensure resources availability of trainer & training labs for training delivery.• Coordinating and ensure operations of various functions and Depts under operation for smooth training delivery.• Source for associate trainers when demand is more than supply.• Allocate trainers to classes according to their competency.• Coordinate alternative arrangements in the event that trainer is on MC/urgent leave.

• Plan product ranges and preparing sales and stock plans in conjunction with buyers• Liaise with buyers, analysts, stores, suppliers and distributors• Maintain a comprehensive library of appropriate data• Work closely with visual display staff and department heads to decide how goods should be displayed to maximise customer interest and sales• Produce layout plans for stores• Forecast profits and sales, and optimising the sales volume and profitability of designated product… Show more • Plan product ranges and preparing sales and stock plans in conjunction with buyers• Liaise with buyers, analysts, stores, suppliers and distributors• Maintain a comprehensive library of appropriate data• Work closely with visual display staff and department heads to decide how goods should be displayed to maximise customer interest and sales• Produce layout plans for stores• Forecast profits and sales, and optimising the sales volume and profitability of designated product areas• Plan budgets and presenting sales forecasts and figures for new ranges• Control stock levels based on forecasts for the season• Use specialist computer software to handle sales statistics, produce sales projections and present spreadsheets and graphs• Analyse every aspect of bestsellers (for example, the bestselling price points, colours or styles) and ensuring that bestsellers reach their full potential• Maintain awareness of competitors' performance• Monitor slow sellers and taking action to reduce prices or set promotions as necessary• Gather information on customers' reactions to products• Analyse previous season's sales and reporting on the current season's lines• Make financial presentations to senior managers• Accompany buyers on visits to manufacturers to appreciate production processes• Meet with suppliers and managing the distribution of stock, by negotiating cost prices• Order stock, agreeing timescales and delivery dates, and completing the necessary paperwork• Identifying production and supply difficulties and dealing with any problems or delays as they arise• Managing, training and supervising junior staff. Show less

• Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.• Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.• Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing… Show more • Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.• Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.• Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.• Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.• Completes call report by observing display and pricing of competitors' products.• Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.• Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.• Maintains quality results by following and enforcing standards.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

• Be involved in stock control and management.• Assisting shoppers to find the goods and products they are looking for.• Being responsible for processing cash and card payments.• Stocking shelves with merchandise.• Giving advice and guidance on product selection to customers.• Balancing cash registers with receipts.• Dealing with customer refunds.• Working within established guidelines, particularly with brands.• Responsible for security within the store and… Show more • Be involved in stock control and management.• Assisting shoppers to find the goods and products they are looking for.• Being responsible for processing cash and card payments.• Stocking shelves with merchandise.• Giving advice and guidance on product selection to customers.• Balancing cash registers with receipts.• Dealing with customer refunds.• Working within established guidelines, particularly with brands.• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.• Receiving and storing the delivery of large amounts of stock• Keeping up to date with special promotions and putting up displays. Show less