Jerness Gethers Email & Phone Number

St. Albert, Alberta, Canada

• Consulted with client business units to determine technology requirements to support business goals• Monitored the network environment (LAN or external client service network) to ensure that problems were identified and resolved.• Responsible for delivering risk assessments, detailed site audits, gap analyses, master plans, industry compliance, and engineering technical solutions for customers.• Assisted major utility companies to achieve NERC CIP002-009 cyber security compliance. • Responsible for designing, implementing and maintaining network infrastructures for different businesses in various industries and multiple locations• Managed hardware resources, upgrades, system builds, troubleshooting and tech support for multiple client environments

Responsible for the timely installation of projects and quality customer service Assist Cisco engineers in setting up/cabling IP NGN labs and tear down Assist Cisco engineers to troubleshoot Cisco equipment and Test tools Assist Cisco engineers in the configuration of Cisco equipment Maintain inner lab connectivity, PCs and workstationPerform routine maintenance, handling/tracking equipment loaner, help develop online tools to improve lab administration Utilize asset management tool, manage audits of equipments and racks

Served as disposal and redeployment coordinator for all Tivoli assets east of the Mississippi RiverConducted monthly forward and reverse asset verification testing of Tivoli assetsWas responsible for inventory controlTeam Lead of RTP Admin, October, 2007-August, 2008Assisted with new hire orientation and acclimation of the "hub" environmentActed as a resource for "how to" issues that arose in the hubCollaborated with coworkers and monitor the workflow if someone needed assistanceResponsible for all scheduling of shifts in hubServed as site coordinator for e-AMT Customer Support, October, 2003-October, 2007Managed all calendar events and scheduled internal/external customer meetings Prepared reports of business transactions and maintained travel and expense accountsOrdered supplies for both internal and external customers

• Assist with new hire orientation and acclimation of the “hub” environment• Act as a resource for “how to” issues that arise in the hub• Collaborate with coworkers and monitor the workflow if someone needs assistance• Responsible for all scheduling of shifts in hub• Serve as site coordinator for e-AMT

• Managed all calendar events and scheduled internal/external customer meetings • Prepared reports of business transactions and maintained travel and expense accounts• Ordered supplies for both internal and external customers

Associate Of Science (As), It Network & Security Management

Activities and Societies: • Student of the Quarter September 2008-January 2009 • Dean’s List August 2007-January 2009 • PTK Honor Society.

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Member of the University of North Carolina Football Team 1992-96