Jerod Thompson Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Ok, Us

Randolph Afb, Tx, Us

Randolph Afb, Tx, Us

Randolph Afb, Tx, Us

Randolph Afb, Tx, Us

Annapolis Junction, Maryland, Us

Demonstrating a diverse range of knowledge, evaluates, designs, documents, installs, implements, tests, performs problem isolation and resolution, monitors, tunes, and sets equipment standards. Maintains a complex range of computer network components and systems including Cisco and Juniper routers, switches, content switches, Sidewinder and PIX/ASA firewalls, and F5 Big-IP Local Traffic Manager. Manages an area of specialized systems software technology, such as database management and life cycle development systems to assist the ongoing tech refresh of the network. Performs these functions across a wide range of network facilities including physical media, protocol stacks, hubs, routers, bridges, gateways, digital servers, line drivers, telecommunications transport facilities, mainframe VTAM, NCP and related software and hardware, and network management components. Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity. Develops cost estimates for new or modified systems during the CSCII technical refresh. Devises solutions to operational problems within the capacity and operational limitations of installed equipment. Provides occupational, technical, and analytical advice to the staff working on the equipment tech refresh of the network.

Robins Afb, Ga, Us

35th CBCS

Houston, Tx, Us

Performed all activities associated with the creation, maintenance and support of telecommunications services including providing technical support and guidance to coworkers and staff in matters relating to information management issues. Provide support for business telecommunications services dealing in L2/L3 Ethernet services including Routing protocols, MPLS, VPLS, Fiber Rings, Ethernet over Copper, TDM products. Performed needs analyses to define opportunities for new or improved business process solutions including creating equipment cut sheets for new hire employees. Consulted with customers to identify and specify requirements needed to enhance their network operations. Specifically worked in Cisco, Zyxel, Brocade, Alcatel-Lucent, equipment in provisioning, deployment, and support. Evaluates, designs, develops, acquires, modifies, and interfaces information management software, such as database management systems, life cycle development systems, and information dictionaries/directories to ensure all customer data connections flowed properly.

Randolph Afb, Tx, Us

Non commissioned officer in charge of the Remotely Piloted Aircraft (RPA) shop maintaining ground radio equipment and fiber networks for the pilot and sensor operators of the aircraft.Maintained 9 Internal Transfer Nodes (ITN), 250 Switches, 1,200 VOIP phones and 50 KG-175 Encryption Devices. Patched the fiber lines required for the 10 flight line closed circuit security cameras.Responsible for hardware and software maintenance on a $9.5M Nortel MSL-100 digital telephone switch supporting an F-16 Fighter Wing and US Army Patriot Missile Battery. Coordinated service requests, provided technical solutions and scheduled equipment installations with customers.Installed and maintained Meridian electronic key systems, premise wiring, customer equipment, and a 7,300 line Nortel MSL-100 digital telephone switch supporting an A-10/F-16 Fighter Wing and five geographically separated units. Troubleshot service outages and analyzed circuitry using engineering drawings and test equipment. Performed fault isolation and troubleshooting on 850 data, alarm, and C2 circuits. Administered 35K-item cable assignment records database.

Master Of Business Administration - Mba

Bachelor Of Science In Information Systems Security With A Focus In Cybersecurity, Computer And Information Systems Security/Information Assurance/Cybersecurity

Associate'S Degree, Applied Science Electronic Systems Technology

Cyber Voice

Cyber Infrastructure

Theater Deployable Communications Integrated Transmission Network Systems