Jeroen Hellemans Email and Phone Number
Jeroen Hellemans work email
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Jeroen Hellemans personal email
Wie is Jeroen?Doener met veel realisatiekracht, analytisch en pragmatisch, klant- en resultaatgericht, communicatief en sociaal sterk. Zelfstarter. Creatief en praktisch in het vinden van nieuwe wegen en mogelijkheden. Weet mensen te motiveren, te enthousiasmeren en te overtuigen. Veranderaar, bouwer, boomschudder, innovator en coachWaar krijg ik energie van?De rode lijn in mijn werk is optimaliseren, veranderen en ontwikkelen. Ik ben werkzaam geweest in verschillende rollen, van marketing tot sales, van operatie tot customer service. Die afwisseling houdt het voor mezelf spannend. Mijn opdrachten hebben vaak een verandercomponent in zich, zoals het opbouwen van een afdeling en/of team, proces of ketenoptimalisatie, doorvoeren van kostenbesparingen of een implementatie.Wat kan ik voor u doen?Ik heb ruime ervaring in het verbeteren van diverse organisatieonderdelen, processen en teams. Ik kan helpen bij het ontwikkelen van een nieuwe visie en strategie, maar mijn kracht zit het doorvertalen van strategie naar beleid en de dagelijkse gang van zaken: kortom de daadwerkelijke implementatie. Ik bereik dingen door: een goede intuïtie, verbinding zoeken, draagvlak te creëren, overzicht te houden, complex ogende zaken eenvoudig te maken, keuzes maken gebaseerd op data, heldere communicatie en gezamenlijk resultaat willen halen. Ik ben daarbij inzetbaar als lijnmanager, projectleider, programmamanager, consultant of coach; net wat de opdracht vraagt.Stuur me een invite & connect. Of mail/bel naar jeroen.hellemans@live.nl of +31 6 51 56 34 21___________________A bit about me..Doer with a lot of realization power, analytical and pragmatic, customer and result-oriented, communicative and socially strong. Self-starter. Creative and practical in finding new ways and possibilities.Knows how to motivate, stimulate and convince people.Changemaker, tree shaker, innovator and coachWhat gives me energy?The red line in my work is optimizing, changing and developing. I have worked in various roles, from marketing to sales, from operations to customer service. That variety keeps it exciting for me. My assignments often have a change component, such as building a department and/or team, process optimisation, implementing cost savings or an implementation. Send me an invite and let’s connect. Or mail/call at jeroen.hellemans@live.nl or +31 6 51 56 34 21
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DirecteurOlc/Friederichs Nov 2023 - PresentHeemstede, Noord-Holland, Nederland
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Co-OndernemerDe Co-Ondernemers Jan 2022 - PresentRandstadCo-Ondernemers bekommeren zich om hun opdrachtgevers. Waarom? Omdat het bij ondernemersuitdagingen altijd over mensen gaat. Ook als de uitdaging geen ondernemer betreft. Wij zien in ieder mens een uitdaging. Gaan zij-aan-zij met de ondernemer aan het werk. Zo leggen we potentieel bloot. Want we zijn zelf ook ondernemers en kennen het klappen van de zweep. Dus bieden we bedrijfsadvies vanuit het hoofd en het hart om ondernemers en zijn/haar onderneming vooruit te helpen.
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EigenaarSonosolo Consultancy Nov 2020 - PresentHeemstede, Noord-Holland, NederlandInterim/Change Management
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Business PartnerPridea Mar 2019 - PresentVan een goed idee naar realiseren. Hoe doe je dat?Medewerkers realiseren hun beste ideeën met de solide oplossingen van Pridea.Verzilver de expertise van medewerkers! -
Marketing Director (A.I.)Dpd Pakketservice Jan 2021 - Sep 2021Oirschot, Noord-Brabant, NederlandCase: Transform the marketing team from a reactive communication unit to a leading marketing department.Key achievements:• Redefine and manage objectives, key results of the Marketing department• Introduction of integrated product management by the Marketing and OPS departments• Start of new customer loyalty program for 2B ad 2C -
Customer Experience Manager (A.I.)Dpd Pakketservice Nov 2020 - Jan 2021Oirschot, Noord-Brabant, NederlandCase: Goal of Board was to have more focus on Customer Experience (CX) throughout the company. Key Achievement:• Introduction of an integral KPI dashboard to create awareness of the contribution to CX results of each department.
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Management (A.I.)Parcel International Apr 2020 - Nov 2020Rotterdam, Zuid-Holland, NederlandCase: Low customer satisfaction scores and high number of complaintsKey Achievements:• Standardization of Customer Service processes, including reporting• Introduced new Service Level Agreements and periodic reviews with major customers -
Directeur/KartrekkerYeller Jun 2019 - Apr 2020AmsterdamYeller heeft de ambitie om een nieuwe Taxi app te lanceren. Met Yeller bestel je eenvoudig, direct een taxi via de app bij bestaande lokale Taxi bedrijven.. Met behulp van GPS weet de chauffeur waar je bent. -
FounderLuggagemasters Aug 2017 - Jun 2019Al je bagage heen en terug voor één tarief!Geen gesleep en geprop meer met alle spullen die je mee wilt nemen met vakantie, wij komen je bagage ophalen en vervoeren naar je vakantiebestemming en weer terug. Je betaalt dus een tarief voor al je bagage.
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Commercial & Customer Services Director BeneluxIron Mountain Nov 2015 - May 2017Leads the commercial & customer service agenda in the Benelux to achieve new sales, country revenue, optimize customer retention and drive customer satisfaction. -
Manager E-BusinessPostnl Pakketten Jan 2012 - Oct 2015Responsible for e-business including the development of the online channels of PostNL:Highlights:- introduction of online shipping tool- introduction of PostNL app- introduction of predictive track & trace- led 3 development teams (web, app and shipping tool)Developed new strategic initiative improving PostNLs position in the e-commerce value chain by allowing online shoppers to choose their delivery location, day and timeframe in the checkout (PostNL Checkout) and giving them detailed information and control over the delivery of their online orders. -
Manager Service ManagementPostnl Pakketten Jul 2009 - Jan 2012Started as manager for the Call Centres and ended being responsible for omnichannel customer service. Developing and executing new service concepts. In the beginning the focus was mainly on handling calls correctly at the lowest cost. I have incorporated the omnichannel experience and introduced funnel management in order to manage the number and the quality of the calls. In order to improve the online experience the Track & Trace text messages were improved and the chatbot Noor was introduced. In order to improve the omnichannel experience a central content management system was implemented..Member of the Commercial Management Team.
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Sales DirectorTnt Post Mar 2007 - Jun 2009Full responsibility for volume & revenue development of the mail business in the banking and insurance sector in the Netherlands. Assume budget and target responsibilities. Determining commercial policy. Key account management, customer relation management and contract negotiations.
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Sales ManagerTnt Express 2004 - 2007Full responsibility for revenue and margin development for the Sameday business in the Netherlands. Assume budget and target responsibilities. Oversees all sales and business development functions, including new product roll out, key account management, customer relation management and contract negotiations. -
Operations ManagerTnt Express 2002 - 2004Define and direct an efficient organisational structure according to the quality standards. Responsible for day-to-day operations, Customer Service for the Sameday business in the Netherlands and Domestic Special Services, including staff supervision, purchasing, budgeting. Accountable for revenue and growth, product development, quality and costs. Participate in commercial development
Jeroen Hellemans Skills
Jeroen Hellemans Education Details
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Go!-NhBusiness Accelerator Duurzame Mobiliteit -
Management & Business Studies -
Economics And Business Administration
Frequently Asked Questions about Jeroen Hellemans
What company does Jeroen Hellemans work for?
Jeroen Hellemans works for De Co-Ondernemers
What is Jeroen Hellemans's role at the current company?
Jeroen Hellemans's current role is Directeur / Veranderaar / Innovator / Boomschudder / Coach.
What is Jeroen Hellemans's email address?
Jeroen Hellemans's email address is je****@****ain.com
What schools did Jeroen Hellemans attend?
Jeroen Hellemans attended Go!-Nh, University Of Warwick - Warwick Business School, Vrije Universiteit Amsterdam (Vu Amsterdam).
What skills is Jeroen Hellemans known for?
Jeroen Hellemans has skills like Crm, Business Development, Management, E Commerce, Account Management, Leadership, Operations Management, Strategy, Business Strategy, Sales Management, Sales.
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Jeroen Hellemans
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Jeroen Hellemans
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