Jerome Brown Email & Phone Number

• Responsible for designing and maintaining reports which bring insight and clarity for our company stakeholders, as well as being the only point of contact for the designing of new Jet Reports when required by any.
• Developed a high level excel report which gives the directors the needed insight to distribute resources efficiently and to monitor progress.
• Completely restructured our Self-Billing process using analysis techniques such as shadowing and interviewing to gather requirements and flesh out root causes of prior errors. I then made use of my excel skills to.

London, England, United Kingdom

• Responsible for ensuring business operations of the above companies are efficient, accurate and achieve a 2 to 4day turnaround within an expanding medium sized organisation in the medical side of the RTA industry and.
• Improved PCN handling process to ensure PCN’s get represented and documented in a systematic manor reducing the number of unpaid fines and saving the company approx. £300 - £600 per month.
• Implemented a collaborative/Agile workspace which allows relevant files, documents, and emails to be viewed and amended by all necessary members of the team increasing productivity by 62.5% through ease of access to.

• Responsible for implementing a new Learning Management System, working closely with the Lead BA, client, and the technical team for a department worth £7m in a medium sized firm, within the training and education.
• Launching LMS with much improved user experience migrating 3000 students, increasing referral sales by 6%.
• Took requirements from stakeholders & project managers and worked closely with developers to ensure an effective system was created to fit the purpose.

London, Greater London, United Kingdom

• Responsible for producing and ensuring documents were organised and presented in a comprehensible way so that the team could and would operate efficiently within one of Europe’s leading foodservice suppliers.Achievements
• Monitored and maintained a strict stock rotation through precise data analysis which improved our team’s motivation and increased productivity by 5.3%

London, England, United Kingdom

• Responsible for managing stakeholder requirements and communicating the options available to them for a medium sized organisation within the retail industry.Achievements
• Using professional interviewing techniques, I gathered and shared information with stakeholders to teach and convey the vision. This enabled me to deliver an average turnover of approximately 30K per month.