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Jerome Auttrey is listed as Customer Support Team Lead at Ease at Ease, a with 183 employees, based in Santa Cruz, California, United States. AeroLeads shows a matched LinkedIn profile for Jerome Auttrey.
Jerome Auttrey previously worked as Customer Support Team Lead at Ease and Customer Support Specialist at Ease. Jerome Auttrey holds Associate'S Degree, Kinesiology And Exercise Science from Cabrillo College.
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Client-focused, enthusiastic, and self-motivated professional recognized for unwavering commitment to customer service with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Self-directed, flexible, team-oriented, and quick learner with strong time management skills.
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-Assist Insurance Agents, Brokers, and Company Admins with usage of the Ease System via chat, email, and phone.-Create an environment conducive to agent growth through 1:1's, feedback, QA's and evaluated work.-Mentor/coach team members in areas essential to their success in their role.-Enforce company policies and procedures.-Handle sensitive topics with tact, tone and appropriate timing.
-Serve as a single point of contact between Brokers/Agents and the various groups/departments of Ease -Assist Insurance Agents, Brokers, and Company Admins with usage of the Ease System via chat, email, and phone.-Troubleshoot System when unexpected results are discovered to find a solution or provide as much detail as possible to an internal engineering team for further investigation.-Provide internal support and assistance to General Support Agents
Santa Cruz County, California, United States
Santa Cruz, California, United States
Other employees you can reach at ease.com. View company contacts for 183 employees →
Jonathan L.
Colleague at EaseOmaha, Nebraska, United States
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Paul Bykerk
Colleague at EaseOmaha Metropolitan Area, United States
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Rodrigo Vieira Criciúma
Colleague at EaseCriciúma, Santa Catarina, Brazil
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Ashley Johnston
Colleague at EaseRaleigh, North Carolina, United States
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Angela Pledger
Colleague at EaseDeer Park, Texas, United States
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Alexa Vazquez
Colleague at EaseOmaha Metropolitan Area, United States
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Gustavo Siliezar Jr
Colleague at EaseLas Vegas Metropolitan Area, United States
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宋赛飞
Colleague at EaseKaifeng, Henan, China
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Ilna Audere
Colleague at EaseDobele, Latvia
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Isabel I
Colleague at EaseCriciúma, Santa Catarina, Brazil
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Quick answers generated from the profile data available on this page.
Jerome Auttrey works for Ease.
Jerome Auttrey is listed as Customer Support Team Lead at Ease at Ease.
Jerome Auttrey is based in Santa Cruz, California, United States while working with Ease.
Jerome Auttrey has worked for Ease, Carewell, Santa Cruz Naturopathic Medical Center, Llc, and Garth Taylor Jiu Jitsu.
Jerome Auttrey's colleagues at Ease include Jonathan L., Paul Bykerk, Rodrigo Vieira Criciúma, Ashley Johnston, and Angela Pledger.
You can use AeroLeads to view verified contact signals for Jerome Auttrey at Ease, including work email, phone, and LinkedIn data when available.
Jerome Auttrey holds Associate'S Degree, Kinesiology And Exercise Science from Cabrillo College.
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