Operations Team Lead
Current
Sep 2022 - Present
Who is Jerome Baking? Overview
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Quick answer
Jerome Baking is listed as Operations Team Lead at Exacot at Exacot, based in Central Luzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Jerome Baking.
Jerome Baking previously worked as Operations Team Lead at Exacot and Technical Support Team Lead at Topdata Global It Solutions. Jerome Baking holds Bachelor Of Science In Computer Science, Computer Science from Holy Angel University.
Company email context
Email format at Exacot
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Exacot
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Profile bio
About Jerome Baking
Team Lead with 11 years experience in the field
Listed skills include Customer Service, Microsoft Office, Team Leadership, Management, and 9 others.
Current workplace
Jerome Baking's current company
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4 roles
Jerome Baking work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
* Point of contact for agents to ask questions or address specific issues.* Working on specific tasks requested by the clients.* Identifying problems and trends.* Channelize and consolidate customer feedback.* Conduct DSAT analysis on a daily basis.* Coach agents to help them improve their job performance.* Work with agents to improve their KPIs.
Aug 2015 - Sep 2022
Technical Support Specialist
* Become the focal point of resolving customer complaints, and identifying and reporting trending issues.
Jan 2011 - Aug 2015
Assistant Store Manager
New Liberty Electronics
Apr 2003 - Nov 2010
3 education records
Jerome Baking education
Bachelor Of Science In Computer Science, Computer Science
Registered Practical Nurse
Mother Of Perpetual Help Institute
Nursing Aide
Mother Of Perpetual Help Institute
FAQ
Frequently asked questions about Jerome Baking
Quick answers generated from the profile data available on this page.
What company does Jerome Baking work for?
Jerome Baking works for Exacot.
What is Jerome Baking's role at Exacot?
Jerome Baking is listed as Operations Team Lead at Exacot at Exacot.
Where is Jerome Baking based?
Jerome Baking is based in Central Luzon, Philippines, Philippines while working with Exacot.
What companies has Jerome Baking worked for?
Jerome Baking has worked for Exacot, Topdata Global It Solutions, and New Liberty Electronics.
How can I contact Jerome Baking?
You can use AeroLeads to view verified contact signals for Jerome Baking at Exacot, including work email, phone, and LinkedIn data when available.
What schools did Jerome Baking attend?
Jerome Baking holds Bachelor Of Science In Computer Science, Computer Science from Holy Angel University.
What skills is Jerome Baking known for?
Jerome Baking is listed with skills including Customer Service, Microsoft Office, Team Leadership, Management, Leadership, Sales, Strategic Planning, and Marketing.
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