A competent and accomplished Airline/IT Professional with extensive business and ICT experience, covering a broad range of business applications and digital technologies. Proven track record in designing and implementing innovative IT solutions for business benefit, in a global eCommerce environment; turnover in excess of €1 bl. Excellent communicator with ability to present complex technical issues to non-technical audiences. Flexible, resilient, and highly motivated with the capacity and composure to work under pressure and deliver quality results. Highly qualified and experienced in Business Systems Analysis, QA & Testing, and Project Management, in mixed Agile and Waterfall environments. A good motivator with proven team leadership skills. Was to the forefront in introducing structured BA/QA/Change Management disciplines into the organisation.Currently Jerome is a Business Analyst in Aer Lingus Technology Department, with responsibility for the definition and specification of Business Requirements for change initiatives across all Aer Lingus Digital and Mobile eCommerce Platforms. Prior this he was IT Governance Analyst/Vendor Manager, and before that IT QA Analyst with responsibility for software testing strategy & standards, and test management activities. In the initial stages of his Technology career Jerome was an experienced software developer on the core Aer Lingus airline systems (Assembler programmer, C++, DBase, Clipper). Certifications:- ITIL,
Listed skills include It Governance, Vendor Relationship Management, It Qa/Testing, Agile Methodologies, and 29 others.