Jerome Copeland Email & Phone Number

Texas

Hours per week: 40 Salary: N/AConducts prompt and thorough investigations, evaluates facts, interpret laws, regulations, policies, and renders determinations of compensation based on the construction estimate of the damaged property.Assessed property damage claims (wind, hail, water, lightning, etc.) by completing estimates in the field, as well as, ensuring that the claims are correct and closed in a timely manner.Skilled in the ability to read and design construction plans for repairs and estimates.Calculated benefit payments and approved payment of claims within a certain monetary limit.Ability to research and manage highly complicated accounts to provide comprehensive service to customers and assist upper management.Deployments are as follows: November – January 2017 Houston, TX (Hurricane Harvey), March 2018 New Jersey (Winter Storms Riley, Quinn, Skyler), and Hurricane Michael.

Dallas, Texas

Hours per week: 50 Salary: $18.83 per hourResponsible for the direct supervision, welfare, and safety and security of residents at all times.Accountable for all the residents daily activities to include, but not limited to meals, education, hygiene, spiritual services, visitation, recreational activities, group activities, coaching, and life skills in a secured/non secured residential facility.In charge for completing reports, Search logs, and daily logs that document the residents behavior and progress at random intervals, but not to exceed the allotted time.Capable of adhere to all departmental policies and procedures, the Texas Juvenile Justice Department (TJJD) standards, federal, state, and local statutes at all times.Responsible for working with dangerous/aggressive youths, and a highly emotionally demand ing/stressful work environment.Working to remove the label of criminality from youth.

Relocating

Moved from Killeen, TX

Killeen, Texas

Hours per week: 50 Salary: $13.50 per hourResponsible for the direct supervision, welfare, and safety and security of residents at all times.Accountable for all the residents daily activities to include, but not limited to meals, education, hygiene, spiritual services, visitation, recreational activities, group activities, coaching, and life skills in a secured/non secured residential facility.In charge for completing reports, Search logs, and daily logs that document the residents behavior and progress at random intervals, but not to exceed the allotted time.Capable of adhere to all departmental policies and procedures, the Texas Juvenile Justice Department (TJJD) standards, federal, state, and local statutes at all times.Responsible for working with dangerous/aggressive youths, and a highly emotionally demand ing/stressful work environment.

Killeen, Texas

Copperas Cove, Texas

Transitioned out of the military

Fort Hood, Tx

Hours per week:40 Salary: $3,492.80 per monthOperations Manager and Training NCO in ChargeApril 2010 – February 2012Acted as focal point for scheduling, researching, preparation and facilitation of meetings that: includes in-person and video conferencingEnsured Staff Section – 3 maintained budget for 2 fiscal yearsMaintained a 95% completion rate for all training activities and events for over 1300 individualsResponsible for the health, welfare, training and operational readiness of 4 NCO's and 8 Soldiers in the sectionResponsible for all aspects of training related events, such as developing, coordinating, scheduling, conducting, tracking, and ensuring completion for over 1300 individualsPrepared the Tactical Operation Center for orders, drills, briefs, and rehearsals.Established meeting dates, due dates, and monitor successful execution of these exchangesResponsible for the accountability, maintenance and readiness of equipment in excess of $1.2 millionSquad LeaderJune 2007 – April 2009Supervised tactical deployment of assigned element in offensive, defensive and retrograde operationsConducted investigations during combat operations in both Operation Enduring Freedom and Operation Iraqi FreedomResponsible for the accountability, training, and maintenance of all assigned MTO&E equipment worth in excess of $500,000Drill and Weapons InstructorJune 2005 – June 2007Responsible for the health, welfare, discipline, and safety of over 10,000 trainees in training on Anti-Armor and Small Arms weapon systemsPrimary instructor and advisor in the matter of tactics and weaponsAbility to use construction plans to build range equipment, such as target frames and firing positionsTeam LeaderJanuary 2001 – June 2005Responsible for the individual accountability, training, and maintenance of assigned MTO&E equipment worth in excess of $50,000Primary instructor and advisor in the matters of tactics, personnel management and junior leader development

St Robert, Mo

Hours per week: 30 Salary: $7.75 per hourResponsible for ensuring pizzas and other related products were delivered to customer’s residence or business.Responsible for collecting cash and coupons from customers, and receive signature with necessary verification of ID from credit card account.Maintained excellent customer care and service.Marketed pizza products, distribute door hangers and promotional materials to current and future customers.Responsible for maintaining documents and keeping record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered.Maintained vital communication with main office by means of cellular telephone.

Newark International Airport

Hours per week: 40 Salary: $8.75 per hour Conducted screening of passengers and visitor's baggage or cargo to ensure compliance with government regulations.Responsible for operating basic security equipment such as x-ray machines, and hand wands at screening checkpoints.Responsible for assisting passengers with baggage pickup and resolve issues with delayed, lost, or damaged items.Responsible for working with and providing the general public with excellent and professional customer service.Responsible for responding to passenger concerns and needs both in person and over the phone. Responsible for utilizing computer software to track and catalogue luggage.Ensured efficient customer relations by resolving problems when luggage is late, lost, or damaged. Responsible for standing in front of airports and at airline entrances to offer assistance to passengers. Assisted passengers with luggage and answer questions about the location of a terminal or ticket office as well as provide information about the flight schedule of their particular airline.Responsible for checking or carrying luggage from the curb, flag down taxis, or perform other services for customers.Responsible for assisting elderly or disabled passengers.Required to lift up to 100 lbs at a time.

Newark International Airport

Hours per week: 40 Salary: $8.50 per hour Responsible for stocking and delivering items to their destination upon request.Ensured that stores remained fully stocked at all times.Ensured incoming deliveries were accurate and stocked supply room with new goods.Responsible for taking inventory and identifying reorder needs for assigned locations.Ensured great customer service by always being professional.Checked and prepared order forms, delivery requests, and approval forms to ensure proper documentation, accuracy, and on time deliveries.Knowledge of commonly-used concepts, practices, and procedures associated with supply and resupply of goods.

Current Student, Criminal Justice/Business Management

Interdisciplinary Studies

Bachelor'S Degree, Criminal Justice And Corrections, 4.0