I bring over 8 years of experience in the Retail Industry, having served as a Officer in Charge coupled with 5 years in Administrative Support within an international BPO, 3 years experienced as Admin and Financial Vouchering hold a Master’s Degree in Business Administration and a Bachelor of Science in Business Administration with a specialization in Service Management.I am a self-motivated and dependable professional, recognized for my strong work ethic and ability to adapt to challenging situations. As a collaborative team player, I thrive in dynamic environments and am capable of taking the initiative when needed. I excel under pressure and consistently meet strict deadlines, ensuring that team objectives are achieved effectively.I am eager to contribute my skills and experience to a forward-thinking organization.
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Expanded Service AdminDcx Ph Inc. Aug 2022 - Present• Create proposals, and product presentations, and perform other promo-related tasks.• Check inventory and order samples.• Communicate with suppliers and coordinate the production of orders. -
Customer Service RepresentativeClearsource Bpo Apr 2021 - Feb 2022Ortigas Center, Pasig City• Assist customers and Social Marketers with the processing of orders, forms, applications, and requests as applicable.• Communicate with customers through various channels such as SMS, chat, email, and phone call.• Keep records of customer interactions, transactions, comments, and complaints. -
Account SpecialistIqor Jul 2017 - Apr 2021Sm Dasmariñas City Cavite• Assist customers with any payment and bill issues. Process refunds, bill adjustments, payment arrangements, plan change, etc.• Handle complex problems, complaints, and cancellations; propose solutions and save offers.• Promotes a wide variety of promotional plans, device upgrades, device insurance, and adding new services and devices. -
Sales Team LeadRobinsons Retail Holdings Inc. May 2013 - Feb 2017Silang Cavite• Coordinates with various concessionaires/consignors for store concerns such as Promodizers, deliveries, customer orders, discounting, etc.• Involved in all functions of store operations (sales strategies and reports, store inventory, manpower management, store opening support, etc.)• Manage and direct the daily activities of the merchandiser staff, and coordinate with other departments to provide the necessary report -
Sales AssociateSm Retail Sep 2009 - May 2010Sta. Rosa Laguna• Implementing sales initiatives through suggestive selling, sharing product knowledge, and highlighting promotion offers.• Maintaining and providing comprehensive product information to customers.• Maintaining and updating sales and customer records
Jerome Cuadro Education Details
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Business Administration And Management, General -
Marketing/Marketing Management, General
Frequently Asked Questions about Jerome Cuadro
What company does Jerome Cuadro work for?
Jerome Cuadro works for Dcx Ph Inc.
What is Jerome Cuadro's role at the current company?
Jerome Cuadro's current role is Expanded Service Admin.
What schools did Jerome Cuadro attend?
Jerome Cuadro attended Philippine Christian University, De La Salle University - Dasmariñas.
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Jerome Cuadro
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