Jerome Paz Email & Phone Number

San Francisco, CA, US

New York, US

• Oversaw business delivery services utilizing Oracle R12 across multiple divisions, enhancing module efficiency.
• Developed and implemented strategic solutions for GL, FA, AR, OM, AP, CM, Procurement and other areas, promoting operational excellence.
• Managed both onshore and offshore teams in overseeing open ServiceNow support and enhancement tickets utilizing a custom dashboard for streamlined tracking and resolution.
• Attended weekly meetings with the vendor responsible for hosting Oracle in a private cloud environment, ensuring alignment and addressing operational needs.Managed SAP ECC and S/4HANA RTR Project and Support teams.
• Handled the Finance domain, focusing specifically on RTR processes and coordinating closely with PTP and OTC business functions.
• Led both onshore and offshore teams, managing over 100+ ServiceNow and Jira tickets weekly.

San Leandro, California, US

• Primary functional and technical support for Oracle Financials such as GL, AR, AP, CM, FA, Inventory, Purchasing, OM, ASCP, iExpense, iProcurement, Human Resources (HR Core), Advanced Benefits, FSG, Reports Manager.
• AP Automation - launched paperless invoicing, a 90% reduction in PO matching errors, ensuring accurate and timely transaction recording.
• AR Automation - streamlined the invoice-to-cash process, enhanced real-time customer visibility, and optimized resource allocation, cutting manual work by 50%.
• Mobile iExpense Implementation - minimized hard copy receipts submissions and accelerated reimbursement processing by 90%.
• Product Development - drove product development efficiency by implementing Agile PLM for Process, enhancing time-to-market, productivity and reporting capabilities.
• Reporting and Analytics - upgraded from Discoverer 4i to BI Discoverer 11g, enabling Discoverer Viewer and Plus to support end-users more effectively in daily operations.

Seattle, WA, US

• Led the conversion of Oracle General Ledger, OPM MAC, OPM Inventory, OPM Costing, OPM Quality Manager to Release 11.5.10.2.
• Conducted user training for entering samples and results in Quality Manager.
• Created data loaders for Customer Setup in Order Management, Banks in Oracle Payables, Items in OPM Inventory, and Account Mappings for OPM MAC.

Dublin, Ireland, IE

• Provided primary functional and technical support for Oracle General Ledger, HR, Payables, Assets, and Projects in Release 11.5.10.2
• Analyzed and recommended solutions for new projects like Secure FTP for electronic payments and Oracle Stored Procedure integration with WebMD
• Developed and supported custom Oracle Forms, Reports, and Scripts using JavaScript, XSLT, XML, PLSQL developer, and more