Field Technician Ii
Current
May 2023 - Present
AeroLeads people directory · profile
Jerome Ferguson Email & Phone Number
Field Technician II
at
TOSHIBA BUSINESS SOLUTIONS USA
1 work email found
@comcast.net
1 phone found area 650
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Field Technician II
Location
St Paul, Minnesota, United States
Who is Jerome Ferguson? Overview
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Quick answer
Jerome Ferguson is listed as Field Technician II at TOSHIBA BUSINESS SOLUTIONS USA, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at comcast.net, phone signal with area code 650, and a matched LinkedIn profile for Jerome Ferguson.
Jerome Ferguson previously worked as IT Support Specialist at Teksystems and Technical Support Engineer at Calabrio, Inc.. Jerome Ferguson holds Economics And Political Science from Carleton College.
Company email context
Email format at TOSHIBA BUSINESS SOLUTIONS USA
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*@comcast.net
68% confidence
AeroLeads found 1 current-domain work email signal for Jerome Ferguson. Compare company email patterns before reaching out.
Profile bio
About Jerome Ferguson
------------------❧Resolving IT problems so you and your team can get back to work!☙-----------------⧑Installs ⧑Upgrades ⧑Technical Support ⧑ Disaster Recovery ⧑Network Support ⧑End User Support ⧑Cloud & Architecture Support⧑Cybersecurity⧑Remote Assistance⧑Data BackupCaller: “Hello, I’d like some help!” Me: “Sure sir, how can I help you?”Caller: “Well, actually I don’t have an account yet. I was wondering if I could talk or send messages to my daughter. She’s in Australia and she has an internet account.” Me: “Yes sir, that’s possible!”Caller: “What do I need to do that?” Me: “You just need a computer and a modem.”Caller: “Hey, but just have a FAX machine and a TV! Isn’t that enough?”I am a Senior Technical Support Engineer/Senior Service Desk Analyst with extensive experience in the areas of Cybersecurity and Technology Services. ☎ (612) 432-8092 📧 jferguson52@comcast.net PROFESSIONAL DEVELOPMENT ➢Amazon Web Services Essential Training➢Azure Concepts➢AWS Certified Solutions Architect - Associate➢AWS Cloud Practitioner➢CompTIA Cloud Essentials➢Microsoft Networking Certified➢Westport Fortis QFP CertifiedEARLY CAREER➢Product Service Technician | Advanced Office Automation➢Product Support Technician | Advanced Image Systems➢Product Service Technician | Xerox
Listed skills include Document Management, Scanners, Workflow Analysis, Document Imaging, and 44 others.
Current workplace
Jerome Ferguson's current company
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11 roles · 28 years
Jerome Ferguson work experience
A career timeline built from the work history available for this profile.
It Support Specialist
Oct 2022 - Jun 2023
Technical Support Engineer
Jul 2021 - May 2022
May 2019 - Mar 2020
Senior Service Desk Analyst
POSITION SCOPE: (40 person team). Appointed to provide support to 2,500 internal users for hardware/software requirements.
2017 - 2019
~2 yrs
Enterprise Technical Support Engineer
POSITION SCOPE: 100 person team. Recruited to provide best in class technical support utilizing best practices methodologies for up to 3000 customers worldwide over a 4 year period. Delivered timely resolution for their data backup, restoration, and Disaster Recovery requirements. Carried out software upgrades and firmware updates for High Availability data backup and restores.
2015 - 2017
~2 yrs
Enterprise Technical Support Engineer
Supported Enterprise level customer base with protecting mission-critical data.
2013 - 2015
~2 yrs
Enterprise Technical Support Analyst
POSITION SCOPE: Provided telephone/email/chat and remote diagnostic technical support of servers, storage, switches, routers, blades and various software applications (Windows, VMWare, Exchange, Oracle, Netware, etc.). Answered questions about installation, operation, configuration, customization, performance, and usage of assigned products.
Apr 2012 - Nov 2012
It Specialist Document Management
Imaging Path
POSITION SCOPE: pre-sale analysis, implementation, end-user training and post-sale technical support of Electronic Document Management solutions. Revamped IT help desk/technical support department resulting in significantly increasing revenue stream.
2011 - 2012
~1 yr
Systems Engineer
POSITION SCOPE: Provided pre-sale analysis, integration and technical support for Ricoh, Canon and Oce document imaging systems. Integrated printing, faxing and scanning functionality for the Ricoh Aficio and Canon ImageRunner product line in a variety of computer networking environments. Provided onsite customer key operator training and field service resolution for technical issues.
Feb 2010 - Sep 2010
Systems Analyst/Document Imaging Specialist
POSITION SCOPE: Hired prior to 1999 as a Copier Repair Technician and promoted. 15 Person team provided pre-sale analysis, integration and post-sale support for a variety of document imaging and management systems. Trained customers, sales staff, and service technicians on technical aspects of digital printing/scanning technologies. Installed and supported software and hardware.
1999 - 2008
~9 yrs
3 education records
Jerome Ferguson education
Economics And Political Science
Carleton College
Continuing Education Studies - Novell/Windows Tcp/Ip Networking
Ucla
Electronic Engineering
Brown Institute Of Electronics
FAQ
Frequently asked questions about Jerome Ferguson
Quick answers generated from the profile data available on this page.
What company does Jerome Ferguson work for?
Jerome Ferguson works for TOSHIBA BUSINESS SOLUTIONS USA.
What is Jerome Ferguson's role at TOSHIBA BUSINESS SOLUTIONS USA?
Jerome Ferguson is listed as Field Technician II at TOSHIBA BUSINESS SOLUTIONS USA.
What is Jerome Ferguson's email address?
AeroLeads has found 1 work email signal at @comcast.net for Jerome Ferguson at TOSHIBA BUSINESS SOLUTIONS USA.
What is Jerome Ferguson's phone number?
AeroLeads has found 1 phone signal(s) with area code 650 for Jerome Ferguson at TOSHIBA BUSINESS SOLUTIONS USA.
Where is Jerome Ferguson based?
Jerome Ferguson is based in St Paul, Minnesota, United States while working with TOSHIBA BUSINESS SOLUTIONS USA.
What companies has Jerome Ferguson worked for?
Jerome Ferguson has worked for Toshiba Business Solutions Usa, Teksystems, Calabrio, Inc., Tiaa, and Forcepoint.
How can I contact Jerome Ferguson?
You can use AeroLeads to view verified contact signals for Jerome Ferguson at TOSHIBA BUSINESS SOLUTIONS USA, including work email, phone, and LinkedIn data when available.
What schools did Jerome Ferguson attend?
Jerome Ferguson holds Economics And Political Science from Carleton College.
What skills is Jerome Ferguson known for?
Jerome Ferguson is listed with skills including Document Management, Scanners, Workflow Analysis, Document Imaging, Active Directory, Fax, Windows Server, and Managed Print Services.
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