Jerome Kumar

Jerome Kumar Email and Phone Number

Service Delivery Analyst at NatWest Group @ NatWest Group
edinburgh, edinburgh, united kingdom
Jerome Kumar's Location
Chennai, Tamil Nadu, India, India
About Jerome Kumar

A Proactive, Techno-functional and a dedicated professional who can bring great energy to the task of coordinating and accomplishing provisional and long term organizational goals. Proven proficiency in handling projects on behalf of payment Operations, Business verification Changes, Managing Critical Incidents, Process Improvements and Driving Automation.

Jerome Kumar's Current Company Details
NatWest Group

Natwest Group

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Service Delivery Analyst at NatWest Group
edinburgh, edinburgh, united kingdom
Website:
natwestgroup.com
Employees:
20624
Jerome Kumar Work Experience Details
  • Natwest Group
    Service Delivery Analyst
    Natwest Group Jan 2017 - Present
    Chennai, Tamil Nadu, India
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  • Natwest Group
    Functional Analyst
    Natwest Group Jan 2015 - Dec 2016
    Chennai, Tamil Nadu, India
    • Functional Owner of Payments processing application and assist Portfolio Managers, Process Managers, Technology teams to handle Strategic, Tactical and Day to Day activities• Manage Portfolio’s Mandatory, KSOR and Discretionary Projects, Incidents, Change & Problem Management• Handle BAU queries and assist Operations by providing SME inputs to correct Static data set up in the system and facilitate increase in STP rate• Support SAA & MTS, User Role approvals, Routing rule reviews, Business Verification and review Project documents.
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  • Natwest Group
    Payments Executive
    Natwest Group Apr 2010 - Dec 2014
    Chennai, Tamil Nadu, India
    Handled day to day authorizing of NSTP Payments under Payment Operations , Handled BAU emails and trained processors on Payment Routing concepts.
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  • Hdfc Bank
    Payments Officer
    Hdfc Bank Sep 2007 - Dec 2009
    Chennai, Tamil Nadu India
    Handled Commercial Transportation Group (CTG) Loans across locations and physical cheques handovers to the concerned dealers for the loan processed.
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Jerome Kumar Education Details

Frequently Asked Questions about Jerome Kumar

What company does Jerome Kumar work for?

Jerome Kumar works for Natwest Group

What is Jerome Kumar's role at the current company?

Jerome Kumar's current role is Service Delivery Analyst at NatWest Group.

What schools did Jerome Kumar attend?

Jerome Kumar attended Pondicherry University, Loyola College.

Who are Jerome Kumar's colleagues?

Jerome Kumar's colleagues are Elaine Farrer, Marco Aschwanden, Weronika Bogdańska, Charlie Foster, Lauren (Gilchrist) Philp, Payal Gilda, Niranjana Priya V.

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