Jerome O'Grady Email & Phone Number

United States

Boston, Massachusetts, United States

Waltham, MA

Waltham, MA

• Conducted analyses of healthcare datasets to provide insight on specific client questions using structured problem solving techniques.
• Produced compelling deliverables that aligned data and analyses with deliverable storylines to communicate findings and recommendations to clients.
• Executed against project plans in an organized, efficient, and high quality manner. Tracked and prioritized multiple individual assignments simultaneously.
• Served as the day-to-day contact for the client, keeping them abreast of a project’s progress and direction. Strengthened Verscend’s relationship with the broader client organization. Partnered with colleagues in other.

Waltham, MA

• Worked closely with client teams to understand their business needs and identify high priority questions that can be addressed using data.
• Defined quantitative analytics to generate insight on key client questions.
• Executed complex queries on large healthcare claims databases using SQL.
• Organized, interpreted, and synthesized analytical outputs to yield meaningful insights.
• Prepared impactful presentation materials in PowerPoint and Excel to communicate analytic findings and conclusions.
• Created client-specific reports and dashboards using Verisk Health’s data warehouse applications to support client needs.

Charlestown, MA

• Acted as a first point of contact for the Materials Management department, which includes Purchasing and Accounts Payable.
• Assisted employees Partners wide with ordering supplies and paying invoices in the Oracle PeopleSoft system.
• Checked payment status and processes past due invoices for outside vendors.
• Resolved credit hold scenarios to ensure Partners Healthcare supply chain operates effectively.
• Used ticketing software to analyze common problems and trends in communication to better serve the Partners employee base and improve Materials Management processes.

Medford, MA

• Lead registration staff by assigning and prioritizing work assignments, responded to incoming calls or questions from registration representatives and helped as needed when workloads were high.
• Facilitated and responded to escalated customer calls; resolved any complaints or questions.
• Conducted monthly staff meetings, maintained staff calendar and staff productivity reports.
• Assisted in orientation, training and coaching of all new team members.
• Aided supervisors and other members of upper management with administrative tasks as needed.

Medford, MA

• Assisted new and existing Brigham and Women’s Hospital patients with registration at the facility.
• Ensured that every detail of a patient’s registration is up to date and accurate to prevent issues with billing and scheduling.
• Worked with doctors, insurance representatives and other hospital staff to resolve discrepancies in patient information.

Washington D.C. Metro Area

• Attended committee hearings and policy meetings with Congressional staffers.
• Assisted with constituent services in person, over the phone, and by e-mail including monthly newsletters and form letters.
• Drafted policy summaries and managed scheduling for the office’s legislative aides.

Master Of Science - Ms, Strategic Analytics, 3.9

Bachelor Of Science (Bs), Political Science And Government, 3.7

Education record