Jerome Porter Email and Phone Number

Responsible for delivering the quarterly MYA (Multi-Year Agreement) Margin Review Catalog engineering capital part life limits and for ensuring substantiation compliance of part life inputs through utilization of the Part Life Library.• Lead the MYA Systems Governance team in the timely delivery of MYA engineering catalog update assignments on a quarterly basis• Drive daily management and resolution of Governance-related changes and issues• Own related Quality Work Instructions and standard operating procedures• Coordinate with cross-functional teams in the execution of engineering catalog updates to including Product Service, Product Management, Systems, MYA Risk, GTE Design, Reliability Engineering, Outage Planning, Parts, Sourcing and RTCOE

With 20 dotted line reports, provide technical solutions for GE customers covering the gas turbine, steam turbine, generator and auxiliaries platforms.• Team and technical leader for Engineers working in a Quick Response Center (QRC)• Ensures ER cases completed by QRC are technically accurate and consistent with global processes and quality standards• Responsible for scheduling resources of the QRC in coordination with other QRCs to ensure all ER case volume is managed efficiently globally• Responsible to grow the QRC team’s technical depth and breadth such that the QRC engineers can work various types of cases across technologies • Partners with downstream support organizations to ensure resources are available to receive and execute dispatched cases• Coordinate with other zone leaders to establish daily handover process• Drive cross functional collaborations to share knowledge, drive Kaizen improvements, engineering productivity, and best practices across team members and between other organizations• Identify opportunities to establish self-help solutions to potential case submitters to reduce ER case volume and improve productivity of field engineers• Provide inputs to operations for financial planning of resource capacity to meet demand for ER case execution• Work flexible hours as needed to support our Customers during installation or outage execution

Recognized subject matter expert in the GT services field, both internally and externally, partnering with customers and industry leaders and primarily focused on issues related to the hot gas path for legacy Alstom hardware. • Provide technology leadership globally for heavy duty gas turbine legacy Alstom hot gas path technology with a focus on North America and Latin America• Serve as subject matter expert on legacy Alstom HGP hardware and provide training to the rest of the product service organization to improve competency of the organization in this area• Lead root cause investigations and analysis (RCA) for issues with significant fleet impact from initial investigation through the CAPA phase• Resolve in depth, technical issues in GT technology for customers timely and efficiently• Assure all component designs meet requirements for customers• Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, and design engineering, to fulfill customer needs• Support service programs, fulfillment, and New Product Introduction (NPI) programs• Provide strong guidance and contribution to DMP and design to cost projects• Communicate progress across all levels of the organization, including plant operators and executive leaders• Serve as a thought leader in industry, at conferences, user groups, and customer events• Mentor and develop GT service engineers

Primarily responsible for integrating the regional technical elements of the legacy Alstom business into the new GE combined regional engineering structure.Integration functions include: Application Engineering, Fleet Support management, and customer outage support for North America.Other responsibilities include:• Provide technical feedback into the engineering Functions & Product Line.• Support the regional application engineering teams in developing business outcomes for GE customers.• Support the Fleet Management / Customer Support team in executing Site / Customer level root cause analysis investigations and customer communication.• Support the Outage / Installation team in addressing specific technical issues that occur during customer outages and new unit installations.• Provide technical guidance and input on GE gas turbine products.• Support oOEM initiatives in the region.• Facilitate integration meetings between the legacy Alstom team and the legacy GE region team to establish consistent execution processes across the engineering functions.• Support customer meetings as required.• Support and drive the three pillar engineering structure of region, function, and product line.

The main responsibilities for this function were:• Process integration lead for GE and legacy Alstom lifetime (lifing) extension methods and best practices to optimize GT system and component level risk and reliability analysis.• Perform analyses to support services and new product initiatives related to reliability, availability and maintainability of gas turbine thermal product related programs.• Manage resources from a cross functional organization including component, performance, design and repair engineering.• Support sales with combined cycle reliability analysis on a programmatic and ad-hoc basis.• Support condition based maintenance, degradation based maintenance, hot gas path life entitlement efforts, and PGS catalog inputs for margin review with gas capital unplanned outage risk and fallout forecasts.• Monitor field and shop data for leading indicators of emerging fleet issues or PGS productivity erosion.• Research field events and build predictive models using methods such as Weibull-type methods and other statistical tools.• Combine component-level failure mode models using a range of simulation methods to create system and fleet level predictions of risk for a variety of scenarios.• Perform FMEAs (Failure Mode & Effects Analysis) and risk profiling of components on new products through collaboration with design teams.• Provide domain expertise to support customer meetings and /or collaborative efforts as required.• Provide analysis in support of Root Cause Analyze (RCA), Technical Information Letter (TIL) creation, Operations & Maintenance (O&M) projects, and GE Advantage-Reliability.• Contribute to continuous improvement in both the products and engineering processes.• Coach, mentor and train less experienced engineers in industry/product knowledge and the reliability discipline.

The main responsibilities for this function were:• Provide technical support and solutions for allocated compressor and turbine components, 60 Hz market.• Support field monitoring and risk mitigation measures as well as 8D / root cause analysis (RCA) investigations.• Prepare and organize technical design, function, operation improvements and recommendations.• Ensure that all technical requirements for safe operation of the gas turbine, after inspection or reconditioning, are met and documented.• Execute technical risk assessments of gas turbine hot gas path parts for component lifetime extensions.• Lead product improvement projects within an international environment.• Lead and coordinate reconditioning process development activities.• Provide lab investigative inputs and requirements for validation of component lifetime extensions and component design changes.• Provide configuration and design change control including maintenance of effected documents and processes.• Definition and creation of component specific assessment procedures and criteria.• Definition and creation of field service instructions.• Participate in new technologies and product development projects.• Provide customer care including presentations and consultations.

The main responsibilities for this function were:• Assume technical responsibility for gas turbine blading.• Ensure that all technical requirements for safe operation of the gas turbine, after inspection or reconditioning, are met and documented.• Act as technical contact for design specific component issues for supply, fleet, product and project management.• Participate in new technologies and product development projects.• Carry out component condition assessments, failure analysis and component lifetime extensions.• Execute technical risk assessments of gas turbine hot gas path parts• Lead product improvement projects within an international environment.• Lead and coordinate reconditioning process development activities.• Provide lab investigative inputs and requirements for validation of component lifetime extensions and component design changes.• Define investigative scope for metallurgical analysis.• Provide manufacturing support.• Document and maintain standard configurations and field experience of service parts.• Definition and creation of component specific assessment procedures and criteria.• Definition and creation of field service instructions.• Provide customer care including presentations and consultations.

I was responsible for managing a team of six assessment engineers. The main responsibilities for this function were:• Schedule and dispatch of all North American, GT24 assessment assignments.• Responsible for the allocation of tools for assessment related projects. • Responsible for the maintenance of assessment tooling.• Coordination of assessment pre and post outage meetings for planning and lessons learned.• Maintain communication as an Execution Center with a Lead Product Center to ensure exchange of global assessment activities and knowledge transfer.• Maintain a Microsoft Project based schedule of assessment related projects distributed to project management for forecasting and scheduling.• Maintain and update assessment procedures, templates, work scopes and task list.• Ensure and conduct training of all Richmond based inspection and assessment engineers. • Recruitment of prospective assessment engineers.• Develop opportunities for expansion of assessment scope outside of gas turbines.• Perform inspections as lead engineer, during overhaul and inspection outages worldwide. • Condition based lifetime assessment of components. • Manage and support continuous improvement within the assessment team.

I was responsible for the following activities:• Designed custom made plate heat exchangers based on customer requirements, mainly for dairy markets.• Performed on-site inspection and leakage test of heat exchangers.• Provided cost analysis for design and manufacture of heat exchangers.

I was responsible for the following activities:• Developed Excel spreadsheets to capture and trend quality of product data for Tyvek® process improvement. • Revised the employee suggestion and reward system. • Trained employees on the use of new tools and systems developed.