Jerome Williams

Jerome Williams Email and Phone Number

Director of Franchise Operations - South Region @ Smoothie King (SKFI)
dallas, texas, united states
Jerome Williams's Location
Gretna, Louisiana, United States, United States
Jerome Williams's Contact Details

Jerome Williams work email

Jerome Williams personal email

n/a
About Jerome Williams

Overseeing business operations and strategic planning are my areas of expertise! I am a highly motivated and reliable professional with over 20 years of experience in Franchise Operations and Store Management. I am passionate about creating the perfect balance between customer satisfaction and increasing the efficiency of franchises. When I am not working, I spend my time traveling to new places, going to Top Golf, cycling, and spending time with family. In any environment you can find me leading by example, as well as learning from my peers. I am dedicated to driving businesses forward with innovative ideas and executed plans. My experience includes successfully implementing business initiatives, fostering strong relationships, maximizing business sales, and problem solving. My occupation has allowed me to gain crucial skills in marketing, human resources, finance management, employee development, and inventory management.I'm always open to opportunities that allow me to grow personally, professionally, and socially. Feel free to reach me directly or via my email! Email: Jromew001@gmail.com EXPERTISE: management, human resources, employee relations, budgeting, negotiation, compliance, training, employee development, business operations, marketing, sales, federal laws and regulations, communication, organization, financial management, leadership, innovation, teamwork, time management, decision making, planning, contracts

Jerome Williams's Current Company Details
Smoothie King (SKFI)

Smoothie King (Skfi)

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Director of Franchise Operations - South Region
dallas, texas, united states
Website:
smoothieking.com
Employees:
2198
Jerome Williams Work Experience Details
  • Smoothie King (Skfi)
    Director Of Franchise Operations - South Region
    Smoothie King (Skfi) Apr 2024 - Present
    Dallas, Texas, United States
    As a Director of Franchise Operations, I am responsible for leading of team of Franchise Operations Consultants across a multi-state region. Serve as the primary point of contact for Franchise Consultants and a secondary point of contact for the franchisees. I work with the Franchise Consultants to achieve the quarterly goals set by the company at the beginning of the fiscal year. Work with the franchise consultants on brand standards alignment and execution of company initiatives.
  • Smoothie King (Skfi)
    Franchise Operations Consultant
    Smoothie King (Skfi) Jan 2020
    Metarie, Louisiana, United States
    As a Franchise Operations Manager, I provide operational and marketing guidance while leading through influence. I conduct gap analysis based on business planning, knowledge of basic business operations, guest satisfaction, and marketing effectiveness. I prepare weekly and monthly profit and loss statements, inventory reports, schedules, as well as payroll and training manuals. I oversee all new store openings within the designed territory, ensuring each store has been set up for success. I utilize historical cost performance and models to support a large volume of new business proposal activities. I also coordinate with the internal legal team and manage the default process for stores that are not upholding Smoothie King standards.Top Achievements: • Effectively develop, coach, and mentor 10+ Franchises.• Successfully diagnose and remove barriers affecting guest experience, store performance, and profit.
  • Smoothie King (Skfi)
    Business Operations Consultant
    Smoothie King (Skfi) Apr 2015 - Jan 2019
    Metairie, Louisiana, United States
    During my role as a Business Consultant, I assessed territory results to identify positive and negative sale trends. I made recommendations of different strategies and tactics to decrease negative sales trends. I ensured team members delivery of extraordinary customer service during interactions with guests. I analyzed each location’s guest service survey results and provided strategies for improvement. I conducted meetings with managers and implemented processes that maximized each store’s profitability and long-term success. I also assisted managers and owner(s) with the execution of company initiatives, processes, and compliance procedures. Top Achievements: • Managed a territory consisting of 49 privately owned locations.• Helped locations reach the company goal of 80% in satisfaction and 75% in speed of service.
  • Smoothie King (Skfi)
    Store Manager
    Smoothie King (Skfi) Feb 2014 - Apr 2015
    New Orleans, Louisiana, United States
    During my role as a Store Manager, I directed overall sales, hiring and retention, training, marketing efforts, as well as customer service strategies. I managed the Clearview, Riverwalk, Smoothie King Center, and Superdome locations. I executed company initiatives and procedures to ensure a timely rollout and introduction of new products. Top Achievements: • Doubled sales for the month of January, as per the budget for the Smoothie Kings Center.• Maintained location labor between the acceptable range of 18-22% by effectively scheduling, monitoring sales, and making changes as needed.
  • Gamestop
    Store Manager
    Gamestop Sep 2010 - Feb 2014
    New Orleans, Louisiana, United States
    As the Store Manager, I hired new staff, prepared the work schedule, assigned work positions, conducted opening and closing procedures, handled terminations. I supervised the team in all activities involved with operating the business. I tracked payroll, completed inventory counts, and made deposits of store funds daily. I implemented sales tactics which led to the store being number one in sales for the last quarter of 2010.Top Achievements:• Met company goals 103% by training and developing staff to be successful during the roll out of new products.• Reduced location shrinkage 22% by completing daily processes and investigating any suspected instances of internal theft.
  • Walgreens
    Assistant Manager
    Walgreens Jun 2009 - Sep 2010
    New Orleans, Louisiana, United States
    As the Assistant Manager at Walgreens, I managed payroll and assisted the store manager with all daily operations. I monitored audits and directed observation procedures. I received and posted all deliveries from vendors. I completed planograms and movement of inventory within locations of the store to effectively display merchandise. Top Achievements: • Protected the organization’s assets and resources by proactively controlling expenses.• Provided leadership, training, guidance, and support to team members that fostered continuous learning and improvement in performance.
  • Community Coffee
    Store Manager
    Community Coffee Apr 2005 - Jun 2009
    New Orleans, Louisiana, United States
    During my role as the Store Manager, I managed two store locations which consisted of 18 employees. I maintained relationships with vendors and ensured that all invoices were processed/paid in a timely manner. I served as a field trainer for the New Orleans. I also taught orientation classes and trained new managers, franchisees, and employees.Top Achievements: • Named Manager of the Quarter for the Second Quarter of Fy 07'.• Sustained store mystery shop scores between 90%-100%.

Jerome Williams Skills

Customer Service Restaurant Management Inventory Management Customer Satisfaction Catering Sales Food And Beverage Team Building Leadership Retail

Jerome Williams Education Details

Frequently Asked Questions about Jerome Williams

What company does Jerome Williams work for?

Jerome Williams works for Smoothie King (Skfi)

What is Jerome Williams's role at the current company?

Jerome Williams's current role is Director of Franchise Operations - South Region.

What is Jerome Williams's email address?

Jerome Williams's email address is je****@****ing.com

What schools did Jerome Williams attend?

Jerome Williams attended Upper Iowa University.

What skills is Jerome Williams known for?

Jerome Williams has skills like Customer Service, Restaurant Management, Inventory Management, Customer Satisfaction, Catering, Sales, Food And Beverage, Team Building, Leadership, Retail.

Who are Jerome Williams's colleagues?

Jerome Williams's colleagues are Keona Miller, Chase Turner, Morgan Salem, Becky Moe, Lucero Nunez, Christian A. Contreras, Brandon Kelly.

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