Is Analyst
Current- Acted as a systems admin of a large network including the wireless infrastructure, telecommunication and sound systems.- Perform troubleshooting, data management, backed up user data, field repair of hardware in use, and interact with users to resolve their issues.- Able to use Windows commands on desktop/PC. And in general, how to troubleshoot a device when it crashes or has other performance related issues.- Provision of user access in both Windows 2022 domain (Active Directory) servers and Microsoft 365.- Operated monitoring and management software such as Atera and Cisco Meraki.- Interacted with hardware ranging from cable management (ethernet, power, fiber), modem set-up, Windows desktop/PC set-up, commercial POS and ticketing terminal set-up, and sound system set-up.