Shipping/Receiving & Freight Coordinator
1 Customer ServiceAssist customers with orders that are being picked upBuild relationship with Shipping Companies.2 Shipment of ProductsVerify proper equipment & products are pulled for shippingProperly pack products or equipment for shipmentQuote Freight charges to internal & external personal as neededChoose proper shipping company for products & equipmentComplete proper Shipment PaperworkCreate Log of ShipmentsSchedule shipments per urgencyNotify customer of Tracking information & status of shipmentNotify proper internal personal of shipmentsSend Photo’s &/or short video clip of equipment & associated items to customerSubmit proper shipment information to internal personalAttach proper shipment documentation into internal data base3 Receiving of ProductsReceive incoming Equipment & productsInspect parts at receiving & validate their conformity & damageInspect incoming equipment for damageMaintain Log of incoming equipment & partsMaintain Photo File of Equipment & associated items being returned to the facilityNotify proper internal personal of equipment & associate items that have been received into the facilityUpdate Ax with Quote StatusConduct ETA follow-up with suppliers4 Inventory ManagementStage products for shipmentsManage cleanliness of warehouse & shopPull Service Job Parts & place in Service StagingPrepare customer sales orders & coordinate shippingPrepare supplier returns as requiredKeep the receiving & shipping area clean & organizedReceive supplier orders in the systemProperly put parts in correct Inventory LocationDo cycle counting of parts per established scheduleResponsible for Overall Inventory of Branch within company guidelineMaintain New, Used and Rental Equipment inventory in proper warehouse location5 Billing and creditInvoice Orders shipped dailyCredit customers as neededManage Freight Cost on Orders ShippedEnd of month: closing all documents & corrections in billing