Responsible for customer presentations, strategic account planning and management, proof of concepts, responding to Request for Information/Proposal (RFP/RFI) and providing technical development for business partners and resellers.• Completed fiscal year 2013 178% of quota, Q1 of fiscal year 2014 478% of quarter. This success represents above quota obtainment 5 quarters in a row.• Awarded Presidents Club honors 2007, 2010 and 2013.• Consistently work with new and existing customers to become a trusted advisor by providing resolutions of business problems thru the demonstration of Altiris Client, Server, Asset, Security and Mobile Management Solutions.

Sole responsibility to guide the future of technology within Quest by evaluating potential product solutions, and to architect and design solutions that solved Quest business problems. • Team lead for the client-engineering group that consisted of 5 seasoned engineers.• Managed the migration of all desktops from Windows XP to the new standard desktop. The success of this project led to expanding the Altiris footprint across all 15,000+ desktops that allowed for the reduction in the number of helpdesk calls and operational expenses.• Implemented Altiris Patch Management throughout the company. The first month’s ROI was greater than $100,000.

Managed a team of IT professionals that provided 2nd and 3rd level domain and infrastructure support for both the operations and call center departments. Managerial responsibilities included: scheduling, performance appraisals, compensation analysis and technical oversight and professional development.• Provided support and management of LAN of 1200+ Windows NT 4 workstations running a standard Office Suite, in-house developed financial applications, and mainframe 3270 access.• Responsible for the design, implementation and management of a Windows NT resource domain comprising of Domain Controllers, DNS and DHCP Servers, IIS Web Servers, SNA Gateways, FAX Servers, Application Servers, DFS and Terminal Servers, SMS Infrastructure, Exchange Servers, RAS Servers, Antivirus Console, Compaq Integration Server, and File and Print Servers.

Responsible for the development and implementation of recommendations and standards for existing and future technology.• System Administrator of Window NT networks.• System Administrator of Novell 3.12 and 4.1 LANs.• System Manager of Pathworks for DOS and MAC network.• Traveled to Domestic and International Sites, providing planning and implementation of Windows NT and Novell LANs, corporate E-Mail, and wide area TCP/IP connectivity.