Hello, my name is Jerome, a dynamic and results-driven IT professional with extensive experience across network engineering, telecommunications infrastructure, network architecture, and EMR software implementation. I bring over 15 years of expertise in designing, deploying, and optimizing complex network infrastructures and telecommunications systems for leading organizations, while also specializing in the seamless implementation of EMR/EHR systems in healthcare settings.As a Senior Network Engineer, I excel in network security, routing and switching, and cloud networking, across platforms like AWS, Azure, and Google Cloud, while ensuring that network environments are scalable, secure, and highly available. My hands-on experience with tools like Wireshark, SolarWinds, and advanced scripting languages empowers me to troubleshoot and optimize network performance efficiently.In the realm of Telecommunications Engineering, I have a deep understanding of RF engineering, network protocols (SIP, MPLS), microwave links, fiber optics, satellite communications and the deployment of wireless and VoIP systems. My work in this area ensures robust, high-performance communication networks that meet and exceed organizational requirements. As a Network Infrastructure Architect, I am proficient in designing and implementing enterprise-level network solutions, including SD-WAN, MPLS, and hybrid cloud environments. My strategic approach to network architecture focuses on creating resilient and compliant infrastructures that align with business objectives.In the realm of Project Manager, I excel in project planning, stakeholder management, and resource allocation, ensuring timely and budget-compliant project delivery. Proficient in Agile, Scrum, and Waterfall methodologies, I create effective project plans, lead cross-functional teams, and use tools like Microsoft Project, Asana, and Jira.In the healthcare industry, I have successfully led the implementation of EMR/EHR systems, with expertise in data migration, system integration, and ensuring compliance with standards like HL7 and FHIR. My work in this area ensures that healthcare providers have reliable, efficient access to critical patient information, improving both care delivery and operational efficiency.I am passionate about leveraging my diverse skill set to drive innovation and excellence in every project I undertake. Let’s connect to discuss how I can contribute to your organization’s success by delivering tailored IT solutions that meet your unique challenges.
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Epic Emr ConsultantCsi CompaniesUnited States -
Epic Emr ConsultantCsi Companies Jun 2023 - PresentJacksonville, Florida, UsCoordinate clinical process redesign, system build, system testing, and implementation of Epic within a major Epic implementation or upgrade project.• Worked as Epic Implementation Specialist alongside Project Managers to help coordinate Epic implementation and assigned to train Hospital staff on how navigate with in the Epic environment.• Provided guideline for Providers Clerks and Nurses support agents and Project Managers on Implementation of Epic system in the ClinDoc, Willow, ASAP, Ambulatory modules.• Completed scheduling, managed workflow support, worked closely with hospital leadership on day-to-day support needs. • Provided Level 2 to support for ATE and Physician.• Attend meeting with leadership and provide detailed and real time updates on status of hospital support Epic support tickets, adds and changes analysis to Epic environment, help to create laws and permissions level access to Epic environment for all hospital staff and contractors and provided solutions for any issues that arise. -
Senior Network EngineerAbs Tek Solutions, Llc Mar 2015 - Present•Lead the design, deployment, and management fo large- scale network infrastructures supporting over 400 usersacross multiple locations.•Implement advanced network security protocols, reducing security incidents by 40 percent.•Oversee the migration to cloud-based networkingsolutions, resulting in a percentagel increase in network efficiency and a percentagel reduction ni operationalcosts.•Collaborate with cross-functional teams to support critical network operations, ensuring 99.99% network uptime.•Provide mentorship and training to junior networkengineers, fostering a collaborative and knowledge-sharing environment.•Accountable for monitoring al TI issues and overseeing remediation efforts in close collaboration with ITteams. internal and external staff, and consultants.•Strong understanding of Windows Active Directory and networking technologies. -
Sr. Network EngineerAbs Tek Solutions, Llc Mar 2015 - Present•Lead the design, deployment, and management fo large- scale network infrastructures supporting over 400 usersacross multiple locations.•Implement advanced network security protocols, reducing security incidents by 40 percent.•Oversee the migration to cloud-based networkingsolutions, resulting in a percentagel increase in network efficiency and a percentagel reduction ni operationalcosts.•Collaborate with cross-functional teams to support critical network operations, ensuring 99.99% network uptime.•Provide mentorship and training to junior networkengineers, fostering a collaborative and knowledge-sharing environment.•Accountable for monitoring al TI issues and overseeing remediation efforts in close collaboration with ITteams. internal and external staff, and consultants.•Strong understanding of Windows Active Directory and networking technologies. -
Chief Executive OfficerAbs Tek Solutions, Llc Mar 2015 - Sep 2024 -
Sr. Business AnalystAbs Tek Solutions, Llc -
Emr ConsultantDivurgent May 2018 - Sep 2024Virginia Beach, Va, Us• Review Call center agent patient outreach assignments on tracker board, daily performance, client call quality and assign and review task and roles of Team Leads• Work with I.T. Team and Team Leads to ensure Call Center Agents can conducts patient outreach utilizing virtual machine and call script, have access to Epic environments, able to access Microsoft Teams environments, etc.• Review call center agent appointment conversion in Epic PRD and report results and analysis to Board of Directors and other Leadership personnel• Coordinate clinical process redesign, system build, system testing, and implementation of Epic within a major Epic implementation or upgrade project.• Worked as Epic Implementation Specialist alongside Project Managers to help coordinate Epic implementation and assigned to train Hospital staff on how navigate with in the Epic environment.• Provided guideline for Providers Clerks and Nurses support agents and Project Managers on Implementation of Epic system in the ClinDoc, Willow, ASAP, Ambulatory modules.• Completed scheduling, managed workflow support, worked closely with hospital leadership on day-to-day support needs. • Provided Level 2 to support for ATE and Physician.• Attend meeting with leadership and provide detailed and real time updates on status of hospital support Epic support tickets, adds and changes analysis to Epic environment, help to create laws and permissions level access to Epic environment for all hospital staff and contractors and provided solutions for any issues that arise -
Scrum Master/ Sr. Business AnalystSuntrust Feb 2015 - Feb 2018Charlotte, Nc, UsWork with multiple lines of businesses on fast pace and complex projects to define the projectscope,requirements, timelines, and delivery.• Facilitate requirements sessions, testing, and write user stores, use cases, and buildwireframes.• Act as SME to groom and estimate the requirements with the Scrum team• Document the BRS and the SRS that will be approved by stakeholders• Manage the sprint iterations and facilitate the demo implementation to the line of business• Ensure that all deliverables and times are met and documented -
Network EngineerA1 Technologies Jan 2009 - Mar 2015Sydney, New South Wales, Au• Managed the daily operations of network systems, including troubleshooting, maintenance, and upgrades.• Designed and implemented VLANs, VPNs, and subnetting strategies to enhance network segmentation and security.• Conducted regular network performance analysis andoptimization, achieving a percentage] improvement ninetwork speed and reliability.• Configured and maintained Cisco, Juniper, and othernetworking devices, ensuring seamless integration withexisting systems.• Played a key role ni the deployment of VolP solutions.improving communication efficiency acros theorganization.• Compile and finalize annual and monthly compliancereports and assessments.• Hands-on experience inhardware troubleshooting.replacement, and network device deployment on-site.• Collaborate with systems administrators, technicaldevelopment teams, and operations staff on system and network infrastructure projects.
Jerome Boyd Education Details
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Devry UniversityComputer Systems Networking And Telecommunications
Frequently Asked Questions about Jerome Boyd
What company does Jerome Boyd work for?
Jerome Boyd works for Csi Companies
What is Jerome Boyd's role at the current company?
Jerome Boyd's current role is Epic EMR Consultant.
What schools did Jerome Boyd attend?
Jerome Boyd attended Devry University.
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