Jerome Concina Email & Phone Number

Riyadh, Saudi Arabia

*Liaises with Technical services various sections for Service Bulletins (SB) and Airworthiness Directives (AD) for accomplishment based on analysis of airline maintenance operations and financial cost-benefit analyses.*Coordinates recommendations for any changes that impact airplane flight operations.*Supports review and approval of technical manual and maintenance program changes based on analysis of airline maintenance operations and reliability data.*Maintain and manage airline equipment baseline part number changes and part number interchangeability for all aircraft enrolled in Fleet Management Services.*Provides troubleshooting support to MCC and Maintenance as required including root cause analysis in liaison with the Technical services concerned section.*Performs aircraft system diagnostic and prognostic monitoring of each aircraft, and makes recommendations for corrective actions necessary to avoid unscheduled maintenance and no fault found.*Produce the monthly reliability report*Prepares and arranges the Monthly/ quarterly and yearly reliability meeting*Evaluates and initiate follow-up action for generated Alert levels.*Maintain Airframe Service Bulletin and Airworthiness Directive database.*Carry out other duties and responsibilities as assigned by Management.

Clark Pampanga, Philippines

* Supervise the review of aircraft configuration and ensures that aircraft records reflect the physical configuration of the aircraft.* Aid assistance to the Airworthiness Data Review Engineer and Maintenance.* Program Engineer and determined the applicability of the airworthiness data. Ensures the correct application of airworthiness data to the aircraft fleet and associated Maintenance Program.* Delivers excellent customer service by phone, email, and chat.* Solid understanding of policies and procedures.* Going extra mile to engage customers and to maintain good relationships.* Conduct and perform investigation to identify complain reason and provide resolution with a timely update.

Clark Pampanga, Philippines

* Monitors the daily performance and reliability of various aircraft types and ensures that all aircraft are in compliant with all the required airworthiness regulations and acceptable level of reliability.* Evaluates the possible causes of the reliability alerts related to systems, components or aircraft dispatch and proposed implementation plans to maintain optimum level of reliability and cost levels.* Analyzes and find solutions to the problems related to components and systems that exceeded alert levels in reliability reports and issue necessary technical documentation and coordinated with various in-house departments, vendors and manufacturers as needed to define or implement solution.* Organizes monthly Technical Review Meetings and Reliability Control Board Meetings to several operators of Boeing 737, Airbus A320 Family, ATR42/72 and Dornier 328 and provided monthly reliability reports.

* Monitors the daily performance of the fifty (50) Airbus A320-200 fleet and eight (8) ATR72-500 fleet, including its engines and components for continuous reliability improvement.* Evaluates the various causes of delays, disruptions and/or flight cancellations and compares it with the experience of other operators.* Analyzes and find solutions to the problems related to components and systems that exceed alert levels in reliability reports and issue necessary technical documentation and co-ordinate with various in-house departments, vendors and manufactures as needed to define or implement solution.

Pasay, National Capital Region, Philippines

* Daily collection and entry (in the PC based program) of Pilot Reports and Maintenance Actions as recorded in the Aircraft Maintenance Logbook.* Daily collection and entry of Engine Condition Monitoring parameters as recorded in the Aircraft Flight Log.* Weekly gathering and computation of engine oil consumption based on oil uplift as recorded in the Aircraft Maintenance Log.* Submission of Monthly Oil Consumption report to Powerplant Engineer for analysis.* Manages and retrieves data for existing database.* Prepares and constructs templates, forms and graphs needed for the technical report and projects.* Updates date for existing monitoring programs.* Performs other related duties that superiors may assign.