Jerome Deberteix
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Jerome Deberteix Email & Phone Number

Senior Customer Success Manager @ Camunda | Driving Enablement, Adoption & Value Realization | Maximizing Customer Outcomes through Strategic Process Automation and Orchestration at Camunda
Location: Didcot, England, United Kingdom 10 work roles 2 schools
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Role
Senior Customer Success Manager @ Camunda | Driving Enablement, Adoption & Value Realization | Maximizing Customer Outcomes through Strategic Process Automation and Orchestration
Location
Didcot, England, United Kingdom
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Who is Jerome Deberteix? Overview

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Jerome Deberteix is listed as Senior Customer Success Manager @ Camunda | Driving Enablement, Adoption & Value Realization | Maximizing Customer Outcomes through Strategic Process Automation and Orchestration at Camunda, a company with 218 employees, based in Didcot, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jerome Deberteix.

Jerome Deberteix previously worked as Senior Customer Success Manager at Camunda and Manager, Customer Success at Hyland. Jerome Deberteix holds Bts Commerce International, International Business, Trade, And Tax Law from Lycee Marguerite De Valois.

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Email format at Camunda

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Camunda

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Profile bio

About Jerome Deberteix

Knowledgeable and performance-driven Customer Success professional, with a wealth of experience in managing multiple accounts, effectively driving product adoption, customer satisfaction and retention. Passionate about customers, and a trusted advocate. Acute communication and listening skill set. Strong commercial acumen owning expansion and upselling/cross-selling opportunities. Ability to successfully lead and manage a team of people. Proven collaboration and problem-solving skills. Constructive, creative, critical and strategic mindset, with an eye for detail and a proficiency to think thoroughly and outside the box. Equally comfortable working on own initiative or as part of a team

Current workplace

Jerome Deberteix's current company

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Camunda
Camunda
Senior Customer Success Manager @ Camunda | Driving Enablement, Adoption & Value Realization | Maximizing Customer Outcomes through Strategic Process Automation and Orchestration
san francisco, california, united states
Website
Employees
218
AeroLeads page
10 roles

Jerome Deberteix work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current

United Kingdom

 Fostering and building trust based relationships with key stakeholders ranging from IT to business, both SaaS and self-managed in the Benelux and France. Developing success plans outlining customer's KPIs, stakeholders, critical success milestones, and product adoption plan, boosting ARR increases and customer loyalty Collaborating with.

Sep 2023 - Present

Manager, Customer Success

Maidenhead, England, United Kingdom

 Piloted team of six remote direct reports, based in EMEA Shaped Customer Success team through hiring and team-building Trained and mentored individuals; spearheaded OKRs, promoting two direct reports within months of joining Directed customer advocacy and engagement as well as CSQL initiatives, resulting in improved in-person event attendance (20% of.

Dec 2021 - May 2023

Senior Customer Success Manager

Maidenhead, England, United Kingdom

 Fostered and built trust based relationships with stakeholders ranging from individual contributors to C-Level, overseeing project management and $6MM cumulative ARR Used interpersonal and negotiation skills, combined with EQ and strategic thinking to maintain renewal rate over 92% Demonstrated creative thinking to proactively solve problems, keeping.

Oct 2020 - Dec 2021

Senior Customer & Partner Success Manager

Maidenhead, England, United Kingdom

Led Partner Success Program project at Alfresco, until the Hyland takeover

Mar 2020 - Oct 2020

Senior Customer Success Manager

Maidenhead

Suggested enhancements - many of which were implemented, as Gainsight Steering Committee Meeting member

Nov 2018 - Feb 2020

Customer Success Manager

Maidenhead

Outperformed retention, growth and multiyear goals, qualifying for Presidents Club 4 consecutive years (2015-2018)

Jun 2013 - Oct 2018

Customer Account Manager

Reading, United Kingdom

- Owned commercial relationships of 100 small to mid-tier customers, providing service management- Secured existing business, by proactively renewing expiring contracts- Repeatedly identified cross selling/upselling opportunities

Apr 2012 - May 2013

Inside Sales Representative

Maidenhead, Berkshire

- Drove software updates, upsells and cross sales, focusing on channel sales- Thrived as part of target-driven team- Overachieved target in 2007, which resulted in qualifying for Presidents Club

May 2005 - Apr 2012
Team & coworkers

Colleagues at Camunda

Other employees you can reach at camunda.com. View company contacts for 218 employees →

2 education records

Jerome Deberteix education

Bts Commerce International, International Business, Trade, And Tax Law

Lycee Marguerite De Valois

French Qualified Technician Degree, state certified, prepared in two years

Baccalaureat A1, Letters And Mathematics

Lycee Privé Beaulieu

French equivalent to A-Levels

FAQ

Frequently asked questions about Jerome Deberteix

Quick answers generated from the profile data available on this page.

What company does Jerome Deberteix work for?

Jerome Deberteix works for Camunda.

What is Jerome Deberteix's role at Camunda?

Jerome Deberteix is listed as Senior Customer Success Manager @ Camunda | Driving Enablement, Adoption & Value Realization | Maximizing Customer Outcomes through Strategic Process Automation and Orchestration at Camunda.

Where is Jerome Deberteix based?

Jerome Deberteix is based in Didcot, England, United Kingdom while working with Camunda.

What companies has Jerome Deberteix worked for?

Jerome Deberteix has worked for Camunda, Hyland, Alfresco, Verizon Business, and Sybase Software.

Who are Jerome Deberteix's colleagues at Camunda?

Jerome Deberteix's colleagues at Camunda include Ragnar Nevries, Stefan Wiese, Christina Heim, Giuliano R. Lima, and Thomas Gütt.

How can I contact Jerome Deberteix?

You can use AeroLeads to view verified contact signals for Jerome Deberteix at Camunda, including work email, phone, and LinkedIn data when available.

What schools did Jerome Deberteix attend?

Jerome Deberteix holds Bts Commerce International, International Business, Trade, And Tax Law from Lycee Marguerite De Valois.

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