- In charge of healthcare systems implantations & installations across Europe / Middle East & Africa, leading an organisation of 175 employees- Owning wing-to-wing sales execution from order entry to customer acceptance and billing- Optimizing on-time installations, cycle time reductions, and cost productivity- Leading a $70M P&L

- In charge of healthcare systems implantations & installations across Europe, leading an organisation of 110 Project Managers- Owning wing-to-wing sales execution from order entry to customer acceptance and billing- Optimizing on-time installations, cycle time reductions, and cost productivity- Leading a $50M P&L

Coordinate and manage all Service operations for CT, NM & PET systems installed in Europe (~6k units), including customer escalations, field & remote teams education and overall business profitability through material cost reduction & labor efficiency improvement projects.Lead the level 3 MICT & AW technical expert support team (17 individuals).Support growth by working in close partnership with downstream marketing & sales on shaping new service offerings and ensuring proper execution.

Lead the Service Europe Material productivity team (4 individuals) in charge of reducing the applied material cost for our after market Services.This roles includes:- Pursuing all projects aimed at reducing material cost- Leveraging data mining techniques to identify new opportunities and notify field operations - Providing quartely financial estimates of our material cost and tracking material transactions daily- Influencing product design teams to reduce material cost in the long run

Lead the GPRS global product segmentation initiative aimed at adapting our logistics operations, processes and investments to provide a segmented Service experience for our different product categories and customers.

Manage cross-functional projects across the EMEA Service Parts Logistics business using Lean & Six Sigma tools as a GE Black Belt.Two main focuses:- Driving the merge of two additional businesses into our current supply-chain network- Improving our operations in EAGM to support business growth

Process improvement: improve the responsiveness and productivity of the EMEA Customer Solution team by simplifying operations and publishing KPIs. Developped a website providing high level metrics to identify process bottleneck.Supporting the transformation of GE Healthcare by merging customer order processes and supporting supply-chain improvements using Lean and CAP.

In charge of procuring and managing the consumable and repairable spare part inventory flow for mammography imaging products.• Day to day: supplier management for a set of 3000 part IDs• Supplier transfer management• Inventory rebalancing project to increase customer availability and improve order-to-delivery time (+10% on-time deliver - best practise from previous job)

In charge of procuring and managing the consumable spare part inventory flow for sustaining cardiovascular imaging systems and review stations.• Day to day: supplier management for a set of 6000 part IDs.• Inventory reduction project ($ 60 M $ 54 M)• Inventory rebalancing project to increase customer availability and improve order-to-delivery time (+10% on-time delivery)

Creation of the service strategy for a new mammography imaging system.Manufacturing phase-out of a cardiovascular imaging system and supply-chain redesignto sustain all remaining systems in the field for 10 years.

Cost & benefit study on using RFID (Radio Frequency Identification) technology in various supply chains for automotive equipments, fast moving consumer goods and high technology devices