Garrett Solutions is a limited liability company providing independent consulting services specializing in, but not limited to, the following: healthcare operations, project delivery, financial analysis, innovative thinking, business planning, data analytics and strategy development.

• Responsible for strategic business and physician office management activities of 22 physicians and advance practice providers for Allergy and Asthma, Audiology, Endocrinology, Infectious Disease, Otolaryngology, Podiatry and Psychiatry at 12 clinic locations.• Direct fiscal responsibility of profit and loss statements totaling over $18 million and accountable for direct management of over 120 FTEs.• Responsibility over entire Behavioral Health operation inclusive of 48… Show more • Responsible for strategic business and physician office management activities of 22 physicians and advance practice providers for Allergy and Asthma, Audiology, Endocrinology, Infectious Disease, Otolaryngology, Podiatry and Psychiatry at 12 clinic locations.• Direct fiscal responsibility of profit and loss statements totaling over $18 million and accountable for direct management of over 120 FTEs.• Responsibility over entire Behavioral Health operation inclusive of 48 psychotherapists and three psychologists across ambulatory clinic and hospital settings. Show less

• Developed proposals for medical group revenue enhancement identifying over $3 million in opportunity. • Conducted bench-marking analysis of physician compensation and productivity.• Created scenario analysis to determine visit targets and financial implications of physicians under 60th percentile of RVU production.

• Led initiative to launch new Urgent Care sites facilitating activities including designing, recruitment and operating clinics.• Responsible for directing activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives. • Promoted from the Director of Patient Access role and continued performing functions from previous position in-addition to new responsibilities.

• Responsible for the planning and execution of Access initiatives related to the organization’s goals, including providing direction, coordination expertise and facilitating the identification and assignment of resources to support initiatives for all of Ascension Medical Group Wisconsin which encompasses 110 clinics and over 900 physicians.• Accountable for direct management and optimizing two nurse triage lines and three central scheduling call centers located in Stevens Point, Appleton,… Show more • Responsible for the planning and execution of Access initiatives related to the organization’s goals, including providing direction, coordination expertise and facilitating the identification and assignment of resources to support initiatives for all of Ascension Medical Group Wisconsin which encompasses 110 clinics and over 900 physicians.• Accountable for direct management and optimizing two nurse triage lines and three central scheduling call centers located in Stevens Point, Appleton, Glendale, and Racine which consisted of over 130 associates. Show less

• Led network performance initiatives in the Wisconsin Ministry Market for the Medicare Advantage United Healthcare and Smart Health (Ascension’s self-funded insurance) populations.• Responsible for fostering and managing relationships for over 900 providers across 110 clinic locations in a clinically integrated network, monitoring population Key Performance Indicators.• Analyzed provider quality, utilization, and cost efficiency data to identify trends and develop strategies for… Show more • Led network performance initiatives in the Wisconsin Ministry Market for the Medicare Advantage United Healthcare and Smart Health (Ascension’s self-funded insurance) populations.• Responsible for fostering and managing relationships for over 900 providers across 110 clinic locations in a clinically integrated network, monitoring population Key Performance Indicators.• Analyzed provider quality, utilization, and cost efficiency data to identify trends and develop strategies for improvement.• Worked collaboratively with providers, practice administrators, physician leadership, C-Suite executives, and other healthcare partners. Show less

• Responsible for strategic business and clinical leadership of physician office management activities including but not limited to physician compensation analysis, provider recruitment/onboarding and medical coding evaluation.• Direct fiscal responsibility of profit and loss statements totaling over $26 million.• Accountable for direct management of 27 Advance Practice Providers and 11 FTEs of administrative personnel.• Worked in a matrixed management structure reporting to the… Show more • Responsible for strategic business and clinical leadership of physician office management activities including but not limited to physician compensation analysis, provider recruitment/onboarding and medical coding evaluation.• Direct fiscal responsibility of profit and loss statements totaling over $26 million.• Accountable for direct management of 27 Advance Practice Providers and 11 FTEs of administrative personnel.• Worked in a matrixed management structure reporting to the Chief Administrator of Medicine and two Division Chiefs, collaborating with four section chiefs and five medical directors in six clinical triad (MD, RN, and Administrator) relationships.• Provided administrative leadership and collaboratively work with over 110 Faculty members in Geriatric Medicine, Hospital Medicine, Perioperative and Consultative Medicine, Primary Care and Patient Care and Outcomes Research. Show less

• Administrative leader for the Access Program within Office of Population Health Management.• Responsible for daily oversight of Interpretative Services Department, Application Specialists for scheduling software, and scheduling and clerical support operations for multiple specialties, which included a call center. • Limited English Proficiency (LEP) Coordinator for Eau Claire hospital and clinic operations.• Promoted from the Director of Operations – Primary Care and continued… Show more • Administrative leader for the Access Program within Office of Population Health Management.• Responsible for daily oversight of Interpretative Services Department, Application Specialists for scheduling software, and scheduling and clerical support operations for multiple specialties, which included a call center. • Limited English Proficiency (LEP) Coordinator for Eau Claire hospital and clinic operations.• Promoted from the Director of Operations – Primary Care and continued performing functions from previous position in-addition to new responsibilities. Show less

• Accountable for direct management of 34 FTEs and collaboratively work with over 50 Physicians in Family Medicine, Internal Medicine, Pediatrics and Adolescent Medicine, Urgent Care, Infectious Disease and Rheumatology departments.• Business operations leader responsible for $1.3 million in operational expenses, constructing clinical operations budgets, oversight of multisite clinic supply chain system, and leading Lean projects and operational improvement initiatives.• Led and… Show more • Accountable for direct management of 34 FTEs and collaboratively work with over 50 Physicians in Family Medicine, Internal Medicine, Pediatrics and Adolescent Medicine, Urgent Care, Infectious Disease and Rheumatology departments.• Business operations leader responsible for $1.3 million in operational expenses, constructing clinical operations budgets, oversight of multisite clinic supply chain system, and leading Lean projects and operational improvement initiatives.• Led and participated on multiple committees and work teams including Primary Care Medical Home and Accountable Care Organization development. Show less

•Lead recruitment and hiring process for subsequent Administrative Fellow.•Conduct projects that provide comprehensive analysis and present final report to groups, committees, and departments. •Participate in high-level strategic committees, lean teams, and continuous improvement work groups.•Learn about the role of various departments in an integrated healthcare organization understanding general management, departmental processes, inter-relationships among different workflows… Show more •Lead recruitment and hiring process for subsequent Administrative Fellow.•Conduct projects that provide comprehensive analysis and present final report to groups, committees, and departments. •Participate in high-level strategic committees, lean teams, and continuous improvement work groups.•Learn about the role of various departments in an integrated healthcare organization understanding general management, departmental processes, inter-relationships among different workflows, and governance philosophies, practices and polices.•Gain and apply understanding of the operations of an integrated healthcare system through exposure to all levels of management by attending various executive-level meetings. Show less

• Responsible for capturing $865k savings annually through operating budget reduction and/or cost avoidance.• Accountable for operations and productivity improvement projects involving statistical analysis. • Constructed and presented department action plans containing analysis of performance indicators to hospital administrators, directors, and managers. • Utilized Premier Operations Advisor’s database system for benchmarking and researching purposes. • Provided… Show more • Responsible for capturing $865k savings annually through operating budget reduction and/or cost avoidance.• Accountable for operations and productivity improvement projects involving statistical analysis. • Constructed and presented department action plans containing analysis of performance indicators to hospital administrators, directors, and managers. • Utilized Premier Operations Advisor’s database system for benchmarking and researching purposes. • Provided education and support in the development, training, and implementation of new management tools Show less

• Responsibilities included: prepare patient for exam, obtain vital signs, prepare exam rooms, greet and register the patient, obtain demographic and insurance information from the patient. • Assisted in the preparation of various statistical analysis and reports for Aurora UW-Health Clinics, Metro Region Finance, and Quality Improvement department.

• Assisted the RNs with the daily care of patients, including bathing, oral hygiene, repositioning, ambulation, and feeding. • Other responsibilities included measuring and documenting blood pressure, temperature, pulse, respiration, intake and output of patient fluids, and daily weights.