Jerome James Email & Phone Number

United States

Dallas, Texas, United States

Dedicated Loan Broker with a passion for helping individuals and businesses navigate the complex world of lending. With over three decades of experience in the financial industry, I specialize in finding tailored loan solutions that meet the unique needs of my clients. Whether you're a small business owner, or seeking to refinance, I'm here to guide you through the loan process, providing expert advice and ensuring you secure the best financing options available.

Plano, Texas

VP Technical Program Manager - Payment Solutions As the Technical Program Manager (TPM) for the global leader in the payments space I partner with the Product Leaders, Application Owners and Agility Leads to deliver the program scope to meet the clients requirements. I manage the Salesforce and Small and Medium Business portfolios for the payments technology sector with in JPMC.Key Contributions:• Managing multi-million dollars portfolios to deliver payment management solutions that meet stakeholder expectations• Levering rapport building with upstream and downstream leaders to ensure they are in sync with the current state and road map impacts• Partnering with Scrum of Scrum Master and Product Owners to manage the Jira backlogs so that stakeholders have clarity on epics• Managing multiple development teams to ensure changes are planned, communicated, deliver based on agreed timelines• Report on project status and capacity planning to keep stakeholder engaged and informed• Collaborating with a team of PMs aligning cross functionally to deliver project scope to meet shareholder expectations• Lead QBR sessions for my domain portfolios to engage the other domains for required resource planning and project execution• Drive tech refresh projects to ensure the team prevent compliance breaks

Plano Texas

As the Lead BSA I partnered with the Product Managers to help define their requirements while maintaining a healthy the backlog. Working closely with the System Architect and UX Designers to enhance our client’s user experience. Managing requirements for four global scrum teams, coaching agile principals and leading Business Analysts resources to support a redesign of the Merchant Payment Gateway Services.Key Contributions:- Lead Product Owners across Chase Merchant Services( CMS) in requirement gathering sessions to transform their key initiatives into user and system requirements to modernized the merchant payment system.- Partnered with the Product Owners to define and refine the product strategy and roadmap vision- Collaborated with cross functional teams across CMS to educate and track projects- Administering and supplying multiple scrum teams with Product’s vision, business and system requirements to maintain a healthy backlog of user stories-Coaching a team of Business System Analyst on best practices, leadership and presentation skills with impromptu and scheduled meetings- CollaboratingwithProductOwnersandSystemDesignAuthoritytocreatesolutionsto support Product’s vision while optimizing the system- Assistingwithgroominguserstoriesandacceptancecriteriathatenablecodetobewritten for Behavior Driven Development (BDD) to support Gherkin scripting language

Udig Richmond Virgina

Providing strong business and technical expertise in development of FICO applications to support key banking initiatives. As the Product Owner I partnered with the client’s Senior Management team to help prioritize and define their requirements. Supporting the software design coordinating extensively between banking subject matter experts (SME), hardware / software developers, UI/UX expert and system architects to guide a seamless integration process.Key Contributions:- Effectively managed IT projects, engaged with stakeholders to gather requirements to provided process improvements- Approved sprint review user stories based on QA’s demo and my analysis of the system’s behavior, appearance and functionality- Champion of the business’s requirements and priorities during the daily scrum; led the agile team by clarifying objective, coached team members on business practices and removing impediments to advance our technical objectives- Transferred knowledge during the sprint planning sessions by presenting clear business requirements and acceptance criteria to the Scrum team- Engaged the team-members post sprint in providing feedback within the sprint retrospective to constantly improve our estimation of effort and quality of output.- Supported product releases to ensure requirements were met, issues, decisions, progression were tracked to resolution.

• Providing executive and C level decision makers with commercial lending solution • Defining strategies for technical solutions based on the requirements, market needs, regulatory compliance and infrastructure. • Performing system advisory reviews of commercial lending practice to improve efficiencies

Lewisville, Texas

Successfully lead a system refresh project from start to finish, the effort is estimated to save the firm $$$ millions in repurchases (can not disclose amount).Managing all analysis phase deliverables for software development such as; Project Charter, BRD, Concept Design, FSD, Impact Matrix.Designing use cases, workflows diagrams, screen mockups and interface designs to communicate planned system functionality.Effectively leading daily scrums to monitor project progress and resolve production roadblocks.Refining business requirements into user stories to create testable stories that trace back to BRD. Planning and leading project meetings to leverage collaborative communication among cross functional teams.Supporting testing efforts by conducting initial defect validation to ensure requirements are successfully delivered.

Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. Works under minimal supervision on enterprise wide projects requiring creative solutions.

Plano Texas

Contracted for Countrywide (now Bank of America). Was converted to Perm

Allen, Texas

Design decisioning software using predictive score models for decision making to enable clients to predict and evaluate current and future customer behavior for Experian-Scorex .

Atlanta, Ga

• Designed custom risk management software solution for collection and new business initiates • Facilitated JAD sessions to extract business requirements for software design• Conducted pre-sale project scoping meeting and associated documentation• Designed system prototype with proprietary software• Provided pre-delivery training to clients on the software’s functionality • Implemented credit strategy and policies within the software solution

Ba, Business Administration And Politicial Science

Activities and Societies: varsity football team, organized intermural teams, AV team, chess club

Education record