Jerome Fuller Email & Phone Number

Tulsa, Ok

Health System Quality Manager responsible for regulatory and accreditation readiness. Certified Professional in Healthcare Quality (CPHQ) and Patient Safety (CPPS) with demonstrated expertise in coordinating and facilitating the development and implementation of high-quality and high-reliability healthcare programs. Coordinate and manage quality and regulatory activities with a 4 person hybrid team. Adept at conducting work place assessment, identifying opportunities for improvement and sustainment of corrective action plans. Regularly sought out to participate in RCA and ACA investigations. • Serve a pivotal role in overseeing, implementing, and managing large multi-site projects in a healthcare setting, directly impacting patient care.• Work closely with senior management to evaluate policies, develop internal operational systems, and propose solutions to operational issues, including correspondence management and information tracking.• Facilitate frequent engagement with staff at all levels, identify substantive issues, establish priorities, evaluate solutions, and track progress on operations-focused assignments and projects.• Accreditation survey management- Coordinating key stakeholders and QM team during regulatory inspections• Encourage sustained compliance through the development of the continuous compliance program.• Brief and advise senior leadership on emerging topics, representing the office at internal and external activities.• Collaborated with senior management in evaluating policies, developing internal operational systems, and proposing solutions to operational issues.• Regulatory SME and team lead to onboard new facilities• Committee Member: Restraint, Quality Management Oversight, Accreditation and Regulatory Oversight, Ambulatory/Outpatient Services, Facility and System Document Control, Patient Safety, RCA Oversight, Readmission Reduction, ESH, Serious Safety Event Review Team, and ad hoc committees

Corpus Christi, Tx

Coordinate patient safety protocols and provide education/training to staff on best practices to prevent and reduce risks and increase awareness of patient safety. Conduct detailed workplace evaluation through rounding and procedure auditing. Ensure compliance with HRO standards set forth by Defense Health Agency and TJC regulations. Devise, implement, and assess safety programs and policies in line with current regulatory practices by CDC, TJC, NQF, and ARHQ to ensure a culture of safety for patients and staff. Perform monthly/yearly safety audits using tracers and trackers and present to the executive team.• Developed clinical quality metric database streamlining data management and reporting to executive committees • Top 10% Patient Safety Culture for Defense Health Agency• TJC accreditation-Evidence of standards compliance 90% within 30 days of implementation

Dallas-Fort Worth Metroplex

During my time over here, I performed intraoperative neurophysiologic testing and monitoring during complex spine procedures to assist surgeons in avoiding or reducing complications, such as paralysis or nerve injury. Also, I inspired, motivated, and empowered team members in delivering excellent patient experiences by providing innovative clinical and managerial leadership.Some of my key contributions are as follows: Conducted teaching and training of five Neurophysiology fellows on evidence-based practice standards as lead Neurophysiologist to optimize patient care. Quality Assurance Team  Successfully handled 225 cases per month.

Fredericksburg, Virginia, United States

In this role, I coordinated and facilitated medical practice operations in accordance with corporate standards and directives. I developed and designed medical care service lines to expand service capabilities thereby increasing the operational footprint of care services.Moreover, I served as liaison for practice physicians and practice managers in assigned regions for various corporate departments. It is worth mentioning that my role included business development, logistics, asset burden and assignment, staffing level and assignment coordination, career development and demonstrated strong leadership through positive interpersonal relations with all internal and external business contactors.Following are my major contributions for this role: Successfully managed $15M in contracts per annum, RFP/Q through deliverables. Led multisite care clinics with 25 FTE and 150 ICs in each project. Reduced processing time by 20% through design and implementation of the care continuum. Increased revenue by 15% annually by improving regional branch performance through the implementation of new service lines.Additional ExperienceEducation and Training Head, EMS, QA lead, & Logistics U.S. Navy Active Duty, Key West, FLEmergency Room Technician, Baylor University Medical Center, Dallas, TX

Master Of Science - Ms, Health/Health Care Administration/Management, 4.0

Activities and Societies: SALUTE-National Veteran Honor Society PHI KAPPA PHI- Honors Society

Master Of Science, Neuroscience And Applied Cognition

Activities and Societies: Neurological Diagnosis and Monitoring (IONM)January 2007 to May 2009

Bachelor Of Science, Neuroscience

Associate Of Arts (A.A.), Fine/Studio Arts, General