Jerome Lam Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Montréal, Québec, Ca

Continue Bombardier (BBD) work, following acquisition of Business Aircraft Training (BAT) by CAE. Integrate into Pelesys organization as dev and support.Projects:• HTML5 conversion (PM, dev) - Coordinate pool of courseware/media developers and instructional designers (4 to 12) - Use Agile to conduct daily scrums and plan work in weekly sprint using Azure DevOps - Profile for budget allocation and reporting to management - Script/automate data migration to current authoring tool and deploy final output• Trainers (dev) - Create new features for maintenance trainers used with BBD training• Moodle (interim PM) - Manage work items to address immediate needs from the business - Facilitate the work of 3 team members with content support and back-end scripting• Drupal marketing site (dev) - Manage content and payment processing - Liaise with marketing, operations and regulatory• Single certification (support) - Migrate content from BBD Moodle LMS to CAE Pelesys LMS• Merging of BAT assets into CAE (PM) - Coordinate the migration and rebranding of BAT application - Execute 35% of our team's portfolio (15 applications and services) and support another 25% - Liaise with courseware, legal, marketing, regulatory and leadershipOrganizations:• Pelesys Tier2 Support and Dev - Improve applications used to deliver training - Resolve front/back-end issues affecting students and LMS admins - Liaise between Tier1 support team and development group• eServices - Support legacy and AWS systems/services - Resolve issues affecting delivery of training to customers - Act as interim supervisor for periods of 2-3 weeks, attending DMMs and escalating issues to leadershipTechnical Environment:JavaScript, Node.js, Vue.js, React.js, SQLite, Electron, JMeter, Drupal, Docker, AWS, Linux, Bash, Azure, DevOps, Apache2, IIS

Dorval, Québec, Oo

Provider of flight and maintenance training to pilots and mechanics for Bombardier aircrafts. Area of expertise is in aerospace e-learning and mobile learning.Projects:• SST (developer): design and build a fully front-end web application serving as a training environment for students to complete preliminary learning objectives prior to applying concepts in a full-flight simulator;• CLeO (lead developer): architect, design and build a custom courseware authoring tool for Bombardier training material in a team with 2 other developers;• The Engine (developer): maintain existing authoring tool through continued support and development, aligning with development in CLeO.• Create tools to (1) automate data ETL and reporting on customer satisfaction survey, saving 16 man hours a month; (2) automate courseware packaging for offline delivery, saving 8 man hours every time a course is updated; (3) simplify ePublication allocation in Adobe LiveCycle, saving 80 man hours per semester.Technical Environment:PHP, Yii, Redis, MongoDB, RabbitMQ, JavaScript, AngularJS, Node.js, MySQL, C# .NET, AS3, Flash, VBA

Dorval, Québec, Oo

Acting as an analyst for the Failure Reporting Analysis and Corrective Action System (FRACAS). Area of expertise is in data extraction, transformation and loading (ETL).Projects:• Design database and web interface for aircraft eLogBooks;• Create tools for (1) automatic data ETL, replacing a completely manual process; (2) data synchronization between multiple databases ensuring data consistency; (3) access to live data access instead of pre-computed data.• Improve the monthly data capture process, reducing completion time by half;Technical Environment:VB6, VBA, Access, Excel, C# .NET, Oracle, MySQL

Montreal, Quebec, Ca

SAP partner specialized in succession planning, organization charting and modeling. Area of expertise is in human resources.Projects:• Convert existing .NET or Java applications into Flex applications used by SAP;• Add UI enhancement for existing applications using a combination of XSLT and CSS;• Executed QA testing and bug fixing of all applications for major milestones.Technical Environment:ASP.NET, C# .NET, Java, SQL, XML, XSLT, HTML, JavaScript, CSS, Flex

Norwalk, Ct, Us

Consumer service and loyalty company. Area of expertise is in marketing.Projects:• Develop and maintain architecture behind the only profit center of the company, which processes over 140,000 request a day as well as 21 sales a minute, on average;• Implement monitoring tools to track the performance and reliability of the web farm;• Develop and support a CMS used by the online marketing group to drive all their campaigns and marketing efforts;• Interface and data-share with 50+ external partners.Technical Environment:ASP.NET, C# .NET, SQL, ASP, XML, HTML, JavaScript, CSS, VBScript

Diploma, Educational/Instructional Technology

Diploma In Internet Business Technology, Business And Management

B. Eng., Computer Engineering

Dec, Pure & Applied Science