Jerome Martinent Email and Phone Number
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Jerome Martinent personal email
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Jerome Martinent is a Regional Vice President Customer Success APAC at Sandvine at Sandvine. He possess expertise in telecommunications, solution architecture, mobile devices, integration, product management and 11 more skills. Colleagues describe him as "I worked with Jerome closely for the past 4 years, first during a pre-sales engagement phase and then following into a project delivery phase. Jerome was managing the full APAC services team but the Australia team always felt like they had his full attention. Jerome is easy to get along with and he built up strong relationships at all levels in our customers. He was a major factor in Openet building up a strong presence in Australia. Jerome would be an asset to any team. " and "I have worked with Jerome initially as his Line Manager and then as a peer for the last 5 years. Jerome has multiple talents that makes him a great manager. He has the technical expertise coming from an engineering background and has a deep understanding of the components and architecture of a Telecom Network. In addition to his technical background, Jerome has strong organisational skills and has lead a large Services team in APAC. Jerome structured the team to deliver complex projects in the most efficient manner. Another asset of Jerome is his ability to interact with the customer at all levels. Jerome was working very closely with our Sales department and working with our customers during the entire life cycle of projects; from pre-sales to final delivery. During his tenure, Jerome was a key contributor to Openet’s growth in the region and he built a strong Services delivery team to deploy the projects."
Sandvine
View- Website:
- sandvine.com
- Employees:
- 756
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Regional Vice President Customer Success ApacSandvine Jan 2019 - PresentKuala Lumpur, MalaysiaIn charge of all post sales activities in the APAC region (delivery, customer support) -
Services Regional Director, ApacSandvine May 2018 - Jan 2019Malaysia -
Regional Vp Ps ApacOpenet Aug 2011 - Oct 2017Kuala Lumpur, MalaysiaResponsible for all Professional Services activities for APAC customers: - P&L for APAC PS, - Projects delivery, - Customer relationship with key stakeholders on customer accounts,- Escalation management, - Partner and solution providers management - Solution Integration - Sales support for PS on new accounts (early in the sales process in Openet), - Upsell of additional services and new solutions into existing accounts. - Team management for PS APAC (up to 50 engineers, architects, project/program managers) - Internal stakeholders management to enable successful deliveriesTrack record over the 6 years: - successfully built business in Japan from one struggling small project into a multi years, multi million dollars revenue with 2 tier-1 operators and some tier-2 operators. - successfully recovered accounts in great difficulty in Indonesia and delivered to customer satisfaction, allowing them to generate much more revenue using Openet platform. - Built multi years, multi million dollars business in Australia with a Tier-1 fixed and mobile operator from scratch through tender process to delivery in a complex environment as System Integrator using some 3rd party components and Openet technologies. Successful initial project followed by a major upsell expanding the solution from fixed network into Mobile network. - Services sales support for a new customer win in the Philippines for an Online Charging System major project through tendering and complex sales process to enable the win. -
Apac Regional DirectorVolubill Jan 2011 - Aug 2011Responsible for PS resources in APAC and for sales in APAC. Head of the Malaysia office (45-50 head counts)
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Delivery Manager ApacVolubill Jan 2010 - Jan 2011I'm responsible for the APAC PS delivery organisation: - Managing implementation groups, PS customization groups and Business Consulting group - We deliver all Volubill solutions for any customers projects in the world - Responsible for line management, escalation, planning, P&L, recruitment - Work with sales organisation and Project Office for delivering quotationsKey achievements: - Driving adoption of better processes with regards to solutions testing, documentation, quotation of solutions development and delivery - Reorganisation of delivery group to better deliver projects in key areas such as business requirements gathering and implementation from end to end. - Increased the team from 20 headcounts to 30+ and still growing - Office manager for Malaysia office of Volubill
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Head Of Qa ApacVolubill Sep 2008 - May 2010Reporting to VP Product development, I'm leading a group doing validations and qualifications of Volubill sold solutions based on our different products and our partners products. Working closely with other product development groups (R&D, product management, ...) and customer services groups (delivery, support), my role is to ensure Volubill solutions can be immediately deployed with the best quality possible.
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Head Of Delivery And Support ApacVolubill Nov 2005 - Aug 2008
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Project ManagerVolubill Sep 2003 - Nov 2005
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Delivery And Support EngineerVolubill Jan 2002 - Sep 2003
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It Support Engineer (Contractor)Hewlett Packard Sep 2001 - Dec 2001Support L2&L3 for Windows NT&2K backup systems of HP EMEADeployments of new servers, upgrades, monitoring, automatisation fof monitoring, support, troubleshooting and procedures writing
Jerome Martinent Skills
Jerome Martinent Education Details
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Networking, Distributed Systems, Parallelism -
Ecole Supérieure D'Ingénieurs De LuminyComputer Science, It, Networking And Telecommunications
Frequently Asked Questions about Jerome Martinent
What company does Jerome Martinent work for?
Jerome Martinent works for Sandvine
What is Jerome Martinent's role at the current company?
Jerome Martinent's current role is Regional Vice President Customer Success APAC at Sandvine.
What is Jerome Martinent's email address?
Jerome Martinent's email address is je****@****ail.com
What schools did Jerome Martinent attend?
Jerome Martinent attended Aix-Marseille University, Ecole Supérieure D'ingénieurs De Luminy.
What are some of Jerome Martinent's interests?
Jerome Martinent has interest in Nigel Stanford, The Running Researcher, Desa Parkcity, Justin Flom, The Playground Fitness, Community, Sports League, Wired, Health/beauty, Mt Tahan Climbathon.
What skills is Jerome Martinent known for?
Jerome Martinent has skills like Telecommunications, Solution Architecture, Mobile Devices, Integration, Product Management, Pre Sales, Gsm, Wireless Technologies, Open Source Software, Business Support System, Project Management, Program Management.
Who are Jerome Martinent's colleagues?
Jerome Martinent's colleagues are Sumit Gupta, Sathvik M Bandloor, Ahmed Kamal Abouseif, Steven Flatt, Jorge Carlos Tejada Auccacusi, Nilanjan Sarkar, Mohamed Hisham El Kady.
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