Jerome Patrick Jr Email & Phone Number

Washington, D.C., Us

Compiles and analyzes brand, product, and service data. Monitors USPS-related content across online and social media platforms for public and commercial sentiment. Identifies trends and discussions, providing insights to enhance USPS's online presence and customer service.- Monitor discussions and content across various platforms to assess perceptions of postal products, services, and brands.- Track industry discussions to gauge public and commercial opinions about USPS, identifying opportunities for positive promotion and customer service improvement.Develop reports on data patterns and trends, informing leadership of online developments and responses to critical events.- Use social media feedback to identify opportunities for enhancing USPS initiatives and services.Prioritize and address customer inquiries and concerns, collaborating with the Social Customer Response Team to resolve issues and escalate trending conversations to management.- Compile and visualize reporting data for senior leadership to evaluate business decisions.

Quantico, Va, Us

I lead digital communication efforts for seven entities within the organization while collaborating closely with Marine Corps University (MCU) leadership to align messaging with the university's overarching goals. I was responsible for developing and designing various materials, including briefs, brochures, and web content, ensuring brand consistency and visual appeal. I also played a pivotal role in facilitating message delivery on social media platforms and engaging with news media outlets to enhance the university's visibility. Additionally, I created and executed strategic digital communication plans aimed at achieving organizational objectives, and I utilized data analytics for performance tracking, providing valuable data-driven insights to drive continuous improvement.

I consulted small businesses to drive innovation, develop products, and build a solid digital brand presence. I collaborate with clients to understand their business objectives, target market, and competitive landscape. Using my expertise in product development and innovation management, I identify opportunities for product innovation and guide the development process from ideation to launch. I analyze market trends, consumer insights, and competitor strategies to inform product positioning and marketing strategies. Developing and executing digital marketing campaigns across various channels, such as social media, websites, email, and online advertising, to enhance brand visibility and drive customer engagement. Arranging and working closely with cross-functional teams to coordinate product development efforts, create compelling brand messaging, and optimize their digital marketing initiatives.* Digital Marketing campaign efforts generated 260K in revenues for small businesses.* Launch three minimum viable product ideas to market.* Delivered 10 marketing workshops for startups at local non-profit organizations that support startups.* Collaborated with five companies in obtaining their Intellectual properties.

Quantico, Va, Us

Responsible for administrative support for personnel actions, such as recruitment, onboarding, and employee records management. Assist in the development and implementation of HR policies and procedures, ensuring compliance with relevant regulations and laws. In addition, responsible for processing payroll, benefits administration, and maintaining accurate employee data. Responding to employee inquiries, provide guidance on HR policies and procedures, and assist in resolving employee relations issues.* Manage the update of 85 Special Agents' promotion records.* Shared insights on processes that lowered onboarding selected candidates from 75 to 60 days.* Performed research on personnel records and successfully identified and corrected 100 retirement accounts with inaccurate information.

Washington, Dc, Us

Responsible for managing critical administrative functions to support the overall operational readiness and well-being of service members. Providing personnel record management, processing personnel actions, and other various aspects of personnel administration. Handling personnel pay and allowances, ensuring accurate and timely processing. In addition, to providing guidance and support to service members and their families regarding benefits, entitlements, and career development opportunities. As well as coordinating personnel assignments, transfers, and promotions, and maintaining communication with other units and agencies to ensure smooth personnel operations.* Managed teams that assisted in the career management of 5,000 naval reservists.* Created a network of supporting organizations that decreased processing time from 7 to 4 days.* Processed 1 million dollars in military pay benefit transactions.* Conducted Post-commissioning Indoctrination Courses for 90 naval officers.

Columbus, Ga, Us

Connecting with Small Businesses and offering benefit services that can enhance their current Employee Benefit Programs.

Handling transient military personnel pay and accounts.

Full Grocery Delivery Service

London, Gb

Maintainnig retail and consumer credit card accounts

Certification, Product Management

Master Of Business Administration (M.B.A.), Educational/Instructional Media Design

Mba, Business Administration

Bachelor'S, Business Management & Marketing