Jerome Peter Jacob Email & Phone Number

India

Maintaining exchange 2013 on prem and windows active directory using DirSync for user authentication.Microsoft Azure - add/remove/modify cloud based devices- desktop,servers.Microsoft Office 365 administration - adding/modifying/ users, group and shared mailboxes.Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.Configure and troubleshooting Cisco Meraki MX 250.Configure and troubleshooting… Show more Maintaining exchange 2013 on prem and windows active directory using DirSync for user authentication.Microsoft Azure - add/remove/modify cloud based devices- desktop,servers.Microsoft Office 365 administration - adding/modifying/ users, group and shared mailboxes.Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.Configure and troubleshooting Cisco Meraki MX 250.Configure and troubleshooting Cisco (SG350, SG300 ) and HP(HPE Office connect 1920) switches.Responsible for day to day operations and administration of the IT infrastructure.Processed vendor invoices and support agreements.Coordinate with the asset management division to inventory, manage equipment assets portfolio management within the department.Installing and configuring computer hardware, software, systems, networks, printers and scanners.Installation, maintenance and provision of daily support both hardware and software.Manage inventory of all technology resources.Setup, manage and monitor servers to ensure business continuity and production. Show less

Cochin Area, India

AWS server Administration. Performed database development and implementation activities. Configured, tuned and maintained MySQL Server database servers. Ensured 24×7 database availability, reliability and security while in a production environment. Maintaining servers and backups as well as offering long-term support in their utilisation. LAN/WAN Configuration/New system setup with Required Software installation /printer and scanner installation… Show more AWS server Administration. Performed database development and implementation activities. Configured, tuned and maintained MySQL Server database servers. Ensured 24×7 database availability, reliability and security while in a production environment. Maintaining servers and backups as well as offering long-term support in their utilisation. LAN/WAN Configuration/New system setup with Required Software installation /printer and scanner installation Provide technical support for software reconfigurations to aid in function customization. Test software performance throughout the desktop network to ensure peak performance. Creating and providing the administrative support for Microsoft Exchange email accounts. Configure antivirus software to fully protect IT environment. Show less

Roles & Responsibility: Administrating and troubleshooting 2008 and 2012 server. VPN installation and configuration. Monitoring IT related request / issues through e-mail and follow up to closure. FTP Data Upload&Download As per User Requirement. Administering Avaya Communications Manager and installing avaya IP phones. Configured and managed backup systems (Netbackup versions 6 through 7.6). Good knowledge in IP addressing and Sub netting.… Show more Roles & Responsibility: Administrating and troubleshooting 2008 and 2012 server. VPN installation and configuration. Monitoring IT related request / issues through e-mail and follow up to closure. FTP Data Upload&Download As per User Requirement. Administering Avaya Communications Manager and installing avaya IP phones. Configured and managed backup systems (Netbackup versions 6 through 7.6). Good knowledge in IP addressing and Sub netting. Laptop&Desktop -Hardware installation & upgradation and troubleshooting for local – direct users. Providing video conference (VC) access for all conference meeting to the remote end users in different states. Adding New Systems with Domain by LAN configuration. Printer Installation, Configuration &Trouble shooting. Networking Sharing & Security. Outlook, Outlook Express, Thunder bird installation, configuration & trouble shooting. Show less