Jerome P. Morgan, Ii Email and Phone Number

As a key leader, I was pivotal in driving the growth and success of the organization. Throughout my tenure, I rapidly progressed through various operational positions, earning eight promotions in seven years, and receiving major awards for my contributions.My Key Achievements Include…★ Challenged with stabilizing and revitalizing two shrinking territories facing significant financial challenges, I delivered quick results that led to recognition at the national level. Identified and resolved performance issues, streamlined operations, and enhanced inventory controls.★ Inspired team members to play a critical role in reviving stagnant operations and catapulting customer service performance to new heights.★ Drove the business from a significant loss to a substantial profit within a short period. Implemented highly profitable tactics, conducted regular pricing analysis, and ensured market positioning to maximize revenue growth.★ Spearheaded strategic changes in Pro and Design Services, resulting in the redefinition of operational roles and enhanced customer service. This minimized order errors and amplified customer satisfaction.★ Led a high-performing team from 400+ members; scaled operational units from $15M to $35M, managing aggressive sales growth across 18 regional locations. Despite the complexity and high volume of these stores, achieved competitive results and established Floor & Decor as a market leader.★ Through consensus-building skills and innovative workforce strategies, fostered engagement and inspired teams to exceed expectations. We realized a remarkable 63% increase in team engagement scores, creating a positive and collaborative work environment.★ Drove rapid sales generation and oversaw operational functions, maximizing productivity, and profitability that delivered year-over-year bottom-line growth.★ Slashed costs and implemented flexible and cost-efficient operational processes while minimizing risks in a challenging global recession.

• West Fund Board Member (Employee Emergency)

• Sr. Director, Regional Operations – 18 stores across GA, NC, SC, TN, FL, AL• West Fund Board Member (Employee Emergency)• Grand Openings in Charlestown SC, South Charlotte NC.

• Grand Opened Atlanta/Kirkwood• NYSE Opening Bell Ceremony

• 2019 Chief Executive Merchant / Store Manager of the Year• 2019 Regional Store of the Year• 2019 People Award (Store of the Year)• 2018 Safety Award Recipient

As an Executive Advisor and Consultant, I delivered valuable support and expertise to clients. My Key Achievements Include…..★ Actively contributed to various community initiatives, including South Gwinnett HS, All Good & Stone Mountain Elementary Schools, and Wade Walker Park. ★ Made a positive impact on both the business community and the local community, fostering growth and development.Projects included....★ South Gwinnett H.S. Band Facility Retrofit★ Outdoor Classrooms: All Good Elementary and Stone Mountain Elementary

During my tenure at Lowe's, I made significant contributions to the company's success by refining customer service scores, optimizing operations, and driving profitability.My Key Achievements Include…..Stone Mountain – $24M ▪ Snellville – $35M★ Fostered a collaborative environment focused on continuous improvement, providing training and personal mentoring to establish strong team synergies. ★ Directed $68M+ retail sales and consistently exceeded sales and margin goals, driving market share growth, and maintaining sales momentum.★ Successfully counteracted losses and influenced revenue potential by restructuring teams and risk controls. Implemented best practices to achieve service, sales, and operational objectives.★ Elevated the Georgia market's profitability and customer service rankings, achieving outstanding results within a short timeframe.★ Took the locations from #68 divisional wide to #4 for profitability and customer service rankings in 18 months by applying cost containment strategies and customer service efforts in the region.★ Through my leadership, the sales team achieved unprecedented levels of success, resulting in consecutive Runner-up awards for the Region Store of the Year based on sales, customer service, and audit improvement for 5 consecutive years.★ selected as a Field Faculty member of the Regional Training Team and served as the Regional On-Boarding Trainer for new Department Managers. Cross-trained merchandising and operations to optimize peak performance among leadership.

Lead and was accountable for four wall operations and P&L responsibilities. Lead special events, training, and all human resources duties. Highlights:• Regional Vacation Bible School Special events Coordinator, Host and Captain• Re-engineered cycle count programs reduce shrink and expand catalog

Atlanta Toyota, Baranco GMC & Buick, Jim Ellis Audi & VW May 2000 – February 2004Director of Used Vehicle, Fleet Purchasing, Business Development and SalesHighlights: • Ranked in operational readiness, effectiveness, and customer service ratings – Top 20 (176)• Ranked Certified Service Ranking – Top 10 (176)

Ownership of entire life cycle of all new and used car inventory. Appraisal evaluations, on and off-site auction scheduling, and purchases. Lead all planning for optimum inventory levels, team workload plans, schedules and off-site attendance.• Led and managed a team of 18 Buyers and Buyers in Training• Corporate Buyer at closed Factory Sales• Provided Regional Director with monthly pricing analysis to develop trend profile

Operations Manager, Metro-Atlanta, GASr. Advertising Manager - DivisionalBuyer, Operations Manager, Department ManagerLenox, Gwinnett, Northlake, Southlake, Esplanade (LA) ($25M - $80M gross revenue) • Revamped and set new regional standards for workload planning in freight flow, pricing, and merchandising, resulting in substantial cost savings and operational successes• Successfully implemented energy management reprogramming at a pilot store, leading to region-wide adjustments and resource optimization• Optimized data collection and core analysis at a pilot store, enabling the development of a scheduling platform for enhanced systems and technology synchronization Delivered key reporting, insightful analysis, and provide merchandising leadership to consistently add value• Site Merchandising – collaborations of marketing, technology, and merchandising content to deliver best in class customer service across Omni-channel spectrum• Lead Division Special Events Coordination and Vendor Liaison