Provide oversight for process improvement, training and development, and project coordination• Oversee management for item banks of thousands of items, creation of specifications, documentation, training and development workflows, standard setting, automation and data interpretation for multiple projects; support quality improvement and streamline operations• Lead and work as part of multiple teams of over 12 writers, reviewers, voice artists, graphic designers, and copy editors in designing four-skill high-stakes achievement tests• Establish optimal operational workflow for an online test to ensure safe, fair, and equitable testing for 1k students taken at 10 locations monthly; support test centers admins in resolving issues• Facilitate communication between vendors and clients to determine feasibility of integrating systems; act as primary point of contact for integration-related questions• Served as technical lead working with external vendors on the development of an AI-scored speaking proficiency test• Top Achievements:o Increased project profitability by 20% in 2 yearso Increased client satisfaction by improving team’s collaboration and implementing quality improvement processeso Designed custom solutions to automate error-prone and time-consuming tasks:  Improved quality assurance and test takers’ outcomes with a web application to assess the difficulty of vocabulary in test passages  Saved director hundreds of hours of accounting work by automating end-of-month financial reporting with Excel VBA scripts

Led project sections, interpreted field test data; applied automation and streamlining strategies to meet comprehensive and exacting industry standards• Delivered training to 20 contractors on test specifications, CEFR guidelines, and foreign language assessment theory and practice to ensure test reliability and consistency• Led a team of eight SMEs and seven writers to work on 32 reading and listening passages while ensuring their relevant and alignment with the CEFR scale• Recruited and trained 15 SME to develop lectures and articles for advanced Listening and Reading for CEFR-aligned tests; wrote items for SME stimuli• Wrote hundreds of stimuli and items for several high and low stakes four-skill tests aligned with the CEFR; adhered to industry standards and best practices to ensure fairness, reliablility, and validity of assessments; served as lead reviewer for the writing and reading sections of several assessments, guiding item writers in writing high-quality content• Reviewed items for a customizable four-skill self-assessment aligned with the CEFR; Researched and assisted project manager in picking the right online assessment platform for delivering the test; built test on platform and implemented scoring algorithm; responded to support requests from clients and implemented customizations to ensure assessment met their needs

Taught introductory to advanced French language classes following the International Baccalaureate (IB) curriculum• Collaborated with over 10 instructors, supervisors, curriculum designers, and academic experts to design and implement relevant teaching and assessment practices while designing strategies to enhance student progress• Used research-backed pedagogical approaches to second language acquisition to create own lesson plans and assessments (formative and summative) focused on student-led lessons, literacy-based approach to foreign language acquisition, and communicative activities that facilitate student engagement and emphasize collaboration

Carry out research for a Ph.D. dissertation, journal paper, conference presentation• Planned and managed multiple large research projects, maintained complex records• Designed and carried out an intensive curriculum focused on reading and translation for graduate students preparing to take a reading proficiency exam• Coordinated programming, scheduling, advertising for a series of academic talks delivered by graduate students• Coordinated and hosted French language discussion groups in six residential colleges; scheduled, advertised, and facilitated communication between group hosts, heads of residential colleges, and student participants

Designed and implemented lesson plans for daily French language classes of 4 to 14 undergraduate and graduate students• Enhanced student participation and learning by setting up a collaborative online learning platform with innovative implementation of technology in and out of the classroom• Worked in and outside of the classroom with students in difficulty and helped them raise their grades from a C to a low A