Jerome Tomaskovich Email & Phone Number

Norcross, Georgia, United States

Daily tasks include diagnosing machines, utilizing price charts to determine repair eligibility, performing repairs and then testing implemented solutions. Other responsibilities include receiving and sorting inventory/machines, documenting processes completed and adhering to stringent deadlines.Will routinely image recovery drives when new OS versions are released. When the need arises, I will create procedure documentation and distribute to the rest of my team.

Marietta, Georgia, United States

Assisted customers with part selection for custom desktop solutions, incorporating pricing and performance needs. Positioned additional value in the form of service plans and store-card discounts. Maintained cleanliness and security of location. Performed inbound over-the-phone and in-store technical troubleshooting and selectively presented appropriate product and service recommendations. During non-store hours, would fix merchandising and unload product from truck, respond to customer emails and complete any special projects as directed.Achieved elevated role of on-site brand representative for Epson, in which I would train employees and evaluate their product knowledge, communicate reporting and trends with Epson, design layouts for the in-store demo area and ensure correct (and current) models were on display.

Holly Springs, Georgia, United States

Guided customers through new cellular activation sales, maintained daily/weekly inventory of all product on premises, provided technical support for customer devices. Processed sales with RQ and performed outbound calling with the assistance of SalesForce.Was selected as “Manager in Training” and attended a company-sponsored management training event in Carmel, IN.

Associate'S, Information Technology

Currently attending

Music Theory And Composition

Instructed by Patricia Huffmaster on Musical Theory for 7 years.