Jerommy John Email & Phone Number

Toronto, Ontario, Canada

Creating training strategies, initiatives and materials to prepare new hires for role.

Toronto, Ontario, Canada

Resolved product or service problems and maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

Toronto, Canada Area

• Identify, develop and implement solutions to resolve issues.• Manage and supervise team members to ensure effective performance.• Support company and team vision and values through role modeling and coach desired behaviors.• Allocate resources daily and weekly to adjust team focus towards goals attainment.• Support company and team vision and values through role modeling and coach desired behaviors.

Assigned employees to targeted problem areas and ensured the safety of staff and customers within the business. Maintained supervisory role in the absence of supervisor.

Undertook administrative job duties within the sales department. provide support to sales representatives and respond to customer and prospect queries.

Demonstrated extensive phone and in-person customer service experience. Motivated to maintain customer satisfaction and contribute to success of the company. Skilled in data entry and also responsible for performing sales and service functions for targeted markets, programs and sales as assigned.