Jeromy Hiserote Email & Phone Number

Chicago, Illinois, United States

Overland Park, Kansas, United States

➥ Formulated/elevated broad operational protocols, trade workflows, documentation, and unearthed potential shortcomings in startup operationso Identify all essential stakeholder’s involvement in the complete trade lifecycle process by meticulously documenting intricate steps, attributing ownership to stakeholders or teams, and compiling relevant documentation and resourceso Conduct thorough evaluation of the process, target areas of improvements, and provide enhancements… Show more ➥ Formulated/elevated broad operational protocols, trade workflows, documentation, and unearthed potential shortcomings in startup operationso Identify all essential stakeholder’s involvement in the complete trade lifecycle process by meticulously documenting intricate steps, attributing ownership to stakeholders or teams, and compiling relevant documentation and resourceso Conduct thorough evaluation of the process, target areas of improvements, and provide enhancements encompassing automation, refining tools, the introduction of novel tools, and the strategic realignment of stakeholderso Collaborate with project management team to contribute to prioritizing and outlining the necessary developmental effortso Successful streamlining operations through reallocating processes, freeing up stakeholders to invest time in more intricate projects, improving tools, and ownership adjustments➥ Govern DTCC trade reporting tasks, documentation of existing manual procedures and scoping out a fully automated process Show less

➥ Launched several major initiatives through the successful delivery of project requirements gathering, testing, client readiness, documentation, and hitting roadmap milestones➥ My team pioneered the first-ever 24/5 options exchange, granting access to global trading around the clock, innovation allowed for instant global responses to worldwide market shiftso Managed intricate schedules for continuous trading, covering system, software, staffing, and holiday… Show more ➥ Launched several major initiatives through the successful delivery of project requirements gathering, testing, client readiness, documentation, and hitting roadmap milestones➥ My team pioneered the first-ever 24/5 options exchange, granting access to global trading around the clock, innovation allowed for instant global responses to worldwide market shiftso Managed intricate schedules for continuous trading, covering system, software, staffing, and holiday arrangementso Recognized the challenge's complexity, took charge of this crucial aspect, aiming to enhance understanding and streamline processes, and drove changes through the lack of schedule comprehension, stepped in to own this significant segment, and harnessed this opportunity to create comprehensive resources, including simplified schedules, documented behaviors and system impacts, and visual aids for internal and client use➥ Contributions molded the organizations documentation, yielding substantial time savings in implementation through comprehensive insights. Clear documents streamline customer onboarding, generating favorable feedback, slashing development hours, and elevating customer satisfaction, as evidenced by surveys and testimonialso Oversaw intricate schedules, covering system trading, software releases, change controls, staffing, and holiday consideration, both within the US and international; complexity allowed me to own the process, create documentation, client FAQs, notices, and educate colleagues; successful output remains a reference in Cboe documentation, saving substantial implementation hours➥ Oversaw real-time clearance of OCC trade reporting of equity derivatives transactions, chaired the OCC Operations Roundtable Committee, and Streamlining Committee Show less

Lenexa, Ks

➥ Led the team responsible for executing the migration of all three Cboe exchanges to Bats technology and infrastructure during the acquisition of Bats Global Markets by Cboe➥ We meticulously gathered requirements and documented all three Cboe exchanges, their systems, and necessary trading functionality that needed Bats technology support➥ Scoped out development requirements and determined a time frame for redesigning their exchange functionality using Bats systems and… Show more ➥ Led the team responsible for executing the migration of all three Cboe exchanges to Bats technology and infrastructure during the acquisition of Bats Global Markets by Cboe➥ We meticulously gathered requirements and documented all three Cboe exchanges, their systems, and necessary trading functionality that needed Bats technology support➥ Scoped out development requirements and determined a time frame for redesigning their exchange functionality using Bats systems and infrastructure to ensure a seamless transition, we created a customer roadmap plan comprising testing opportunities and production release schedules for all three exchanges. We updated existing customer technical specifications and created new ones where necessary➥ Additionally, we engaged with customers weekly (and more frequently as deadlines approached) to ensure their readiness, assist with testing, and answer migration-related questions➥ Our goal was to recreate their customer experience under Bats tech with improved performance, enhanced functionality, and superior customer service and support; launched all three exchanges under Bats technology from planning to completion within two years, without any incident; successfully migrated all customers to the new technology, enabling them to take advantage of the best-in-class service and functionality Show less

➥ Successfully launched 1st Bats Options exchange (BZX Options) in 2010 and 2nd Bats Options exchange (EDGX Options) in 2015➥ Mentored and managed my team, handling hiring, training, performance reviews, and disciplinary actions➥ Organized customer interactions, collaborated with Sales for onboarding, provisioning, and support➥ Analyzed extensive data using PostgreSQL, UNIX shell, and Excel➥ Engaged in on-call support and devised system performance tests. Took… Show more ➥ Successfully launched 1st Bats Options exchange (BZX Options) in 2010 and 2nd Bats Options exchange (EDGX Options) in 2015➥ Mentored and managed my team, handling hiring, training, performance reviews, and disciplinary actions➥ Organized customer interactions, collaborated with Sales for onboarding, provisioning, and support➥ Analyzed extensive data using PostgreSQL, UNIX shell, and Excel➥ Engaged in on-call support and devised system performance tests. Took charge of internal and industry-wide weekend tests Show less

➥ Accomplished the successful launch of European Equities exchanges:o Played a pivotal role in the successful launch of Bats Europe Equities exchange in 2008 across 15 European marketso Assembled, trained, and led my team; fostered their growth and developed succession plans for my return to the USo Established collaborative committees like Best Execution, Regulatory Compliance, and Managemento Managed incidents, projects, policies, and procedures; facilitated… Show more ➥ Accomplished the successful launch of European Equities exchanges:o Played a pivotal role in the successful launch of Bats Europe Equities exchange in 2008 across 15 European marketso Assembled, trained, and led my team; fostered their growth and developed succession plans for my return to the USo Established collaborative committees like Best Execution, Regulatory Compliance, and Managemento Managed incidents, projects, policies, and procedures; facilitated post-mortem meetings for insights and improvements, authored internal technical, operational procedures, and technical notices and specs Show less

Bachelor Of Science, Network And Communication Management

Securities Industry Institue, Leadership Development, Year 1