Jeronimo Benavides Email & Phone Number

Grand Prairie, Texas, United States

Received and disseminated daily information. Completed and posted weekly progress reports. Escalated high priority calls to Supervisors and Managers, depending on the situation. Received and made contact with clients, customers and agents on behalf of the company.. Reassigned closed accounts through certified and classified networks. Placed ”Redemption Holds” on accounts that were paid current for customer recovery. Traced and recovered over 150 vehicles maintaining a biweekly 25% recovery rate. Assisted in the recovery of 3018 units in the month of July, breaking a company record. Used company led tools to search, post and verify information for recovery. Accessed company guided websites for Recovery Agents names, locations and type of recovery vehicles to better assist in Client Vehicle recoveries. Posted GPS coordinates, addresses and notes on private servers for agents to recover vehicles. Cleared daily notifications for assigned accounts on sensitive information received while off duty. Coordinated with various other departments to secure units as they changed different levels of priority and titles. Coordinated with co-workers to exchange information to better assist clients on priority cases

Dallas

Receive and disseminate daily information and assignments.Successfully onboard over 100 employees for Allen, Wylie, Terrell, McKinney and Mesquite Independent School Districts. Scheduling for 300+ employees. Meeting Government deadlines in a timely manner.Conduct routine maintenance on company vehicles.Pull potential employees from company guided websites.Conducted interviewsAdministered drug tests for employment. Translated for Spanish news outlets authorized by Company Owners.Cut company overtime down from 12% to 7%.Organized Special Meetings and Special Training events.Cover open positions as a last measure.

McKesson - Las Colinas, TexasReceive and disseminate daily information and assignments.Access Control of Secured Building; Add on access or reactivate badges.Monitoring CCTV FootagePatrolling 14 Floors that include 2 VIP Executive Level Clearance and 4 floor parking structure.Assist Clients with up-to-date information on locations and events.Translate documents for Spanish speaking personnel and decipher other languages for other non-English speaking personnel.Prioritize time for efficient life saving tasks or emergency calls.Followed emergency protocols for any situation prevalent to the area.Kimberly-Clarke - Las Colinas, TexasAccess Control of Secured BuildingPatrolling a 4 floor building.Secured parking area during Byron Nelson Event.