Joyce Rorie Email & Phone Number

Winston-Salem, North Carolina, United States

Organized and scheduled installation jobs from first customer contact to the closing out of the contract. Communicated with internal and external customers to ensure installation site readiness i.e., materials availability, permits, construction progress, proper personnel on-site. Coordinated and scheduled JCI technicians and subcontracted vendors to.

Mooresville, North Carolina, United States

Reviewing customer accounts for required permits, approvals, design, 811 requests, equipment, and materials to proceed to installation. Scheduling customer installations and educating customers on the installation process. Coordinating and maintaining Solar Install Schedule. Communicating with Install Crew Leads and Project Managers to ensure successful.

Charlotte, North Carolina Area

Contractor with Ajilon from 08/2017 – 12/2017. Hired full time 01/2018. Review and distribute new work requests from Duke Energy. Acted as a liaison for work crew and Duke contacts. Prepared completed work orders for accurate billing. Application utilized, Maximo

Concord, NC

Clothing sales, merchandising and display, and store open/closing.

Kannapolis, NC

Part Time position. Provided administrative support to the church minister and committees. Prepared and maintained church bulletins, newsletters, membership and attendance. Acted as the Financial Secretary; posting contributions, accounts receivable/payable, payroll, maintaining all church accounts, annual audits and Charge Conference reporting. Created.

Concord, NC

Temporary Position - Received new Injection Mold orders. Monitored the schedule for issues surrounding product production. Communicated with customer liaisons for order status and issue resolution. Worked closely with shipping and receiving to ensure product deliveries and expedites.

Concord, NC

Assisted Tractor/Trailer Owner Operator activities regarding contracts, permits, licensing and insurance. Compiled data and required documentation and prepared reports for completeness and compliance accuracy. Acted as a liaison between the company and the contracted owners and drivers. Extensive use of MS Excel.

Charlott, NC

Extracted, interpreted and analyzed software agreement terms and conditions. Created a process document for data extraction and record keeping. Assisted with business contact consolidation for Vendor Risk Assessment. Communicated with vendors for 2014 forecasting. Extensive use of Microsoft Excel and Word, SharePoint, Emptoris and STAMP.

Charlotte, NC

Temporary Assignment - Providing administrative assistance to the Engineering group for transition project to SAP. Collecting and manipulating data to format necessary for SAP uploads. Extensive use of MS Outlook, Excel and Access.

Continuing Education, including Project Management, Lean Six Sigma Black Belt, Human Resources and Property Management.

Concord, NC

Seasonal contractor for United Healthcare. Four weeks training in Medicare policies and sales techniques. Reviewed and scored sales agent Annual Enrollment calls for HIPAA, legal and sales accuracy. Utilized Qfinity and MS Office products for reporting and documentation.

Charlotte, North Carolina Area

Contract position - Reviewed customer requests for IT purchase, install or changes to pc and pc related equipment. Liaison between customer departments, external vendors, and implementation teams.

Charlotte NC

Acted as a point of escalation for the End User Computing Project and Vendor team. Coordinated with Corporate Properties Group and business units to understand the business units requirements. Managed business unit expectations. Responsible for the oversight of build out and decommission tasks outlined in the project scope. Helped identify and mitigate.

Charlotte, NC

Contract position - Researched and interpreted customer requirements to process and implement requested services for IT purchase, install or changes to pc and pc related equipment and software throughout the Wachovia footprint. Liaison between customer departments, external vendors, and implementation teams.

Researched and interpreted customer requirements to process and implement requested services for IT purchase, install or changes to pc and pc related equipment and software throughout the Wachovia footprint. Liaison between customer departments, external vendors, and implementation teams.

Individual and Group Travel Planning. Motorcoach tour Escort.

Charlotte, NC

Certificate, Property Management

Certificate, Human Resources

Classes included Fundamentals, Basic Law, Employee Relations, Benefits Administration and Recruiting and Selection.

Certificate, Lean Six Sigma Black Belt

Associate In Arts, Operations