Customer Service Representative
CurrentAssist doctors and dental staff both before and after selecting the SmileSnap platform for their virtual consultation needs. Answer pre-sales questions via chat, email and phone, and send qualified, interested parties to SmileSnap Account Executives to do platform demos and register new accounts. Also assist in answering chat, email, and phone for existing accounts while using the platform in an educational/tech support capacity. Ensure overall customer satisfaction and love of SmileSnap!