Jeroen Coppieters Email & Phone Number

Sint-Niklaas, Be

Sint-Niklaas, Be

Solutions Architect in the global services department. Where the team will lead technical streams in large customer projects to govern the requirements and deliveries, facilitate the link between engineering, product management and the customer, to transform the customer relationship in to real partnerships. Working on tomorrows connectivity executing POCs and key demo’s and push to a new era in satcom. Believe it is possible!

Assuming end responsibility for the world-wide installations and commissioning of VSAT ground segments, acceptance testing, integration And New Product Introduction (NPI) within the broader Customer Success team. Propelling a team of Application Engineers forward and enabling them to grow. Working close with engineering on new product lines, setting up early life support. Taking lead in customer communication strategies. Onboarding new engineers.

As part of the customer success organisation enabling others around me to contribute and support the successful integration, deployment, commissioning and operations of global satellite networks from our customers. Focussing on "New Technology Introduction" Early/pre-life support, planning and roadmap development for the integration of New Technologies in the Customer Success organisation.

Europe

As part of the customer success team contributing and supporting the successful integration, deployment, commissioning and operations of global satellite networks from our customers. Through L3 support, carrying out Installations, give in depth trainings, present demo's, doing customer oriented validation. Acting as the bridge between the customer and engineering.