Jerrel Jones, Jr., Ph.D., Mba, Maom Email & Phone Number

Frisco, TX, US

United States

We are consultants who offer customizable evidence and research-based solutions to our partners in order for them to ensure effective learning and leading in their respective environments.We work closely with organizational leadership in order to create an effective plan customized to address their specific needs.Some of our areas of expertise.

Facilitate courses in the area of Business, Management, Human Resources, Marketing, and Finance in face-to-face, online, and hybrid modalities. Also work very closely with the school's COOP and dual-credit programs which allow high school students to achieve their Associate degrees while completing their high school studies.

At Premier Leadership University, we help organizations satisfy their management, leadership, and process improvement concerns. We are also available for keynote addresses, team building exercises, and management and leadership certification.

Riyadh, Saudi Arabia

• Current Duties and Responsibilities Include: Academics OperationsBusiness Development Human Resources Development and enhancement of English Foundation program Development and enhancement of Diploma program Instructor.
• Led an initiative which increased new student enrollment by 68% more than the college had experienced since its opening. Coached agents in the areas of planning, prospecting, scripting, advising, and follow-up.
• Within 12 months as Director of Academic Affairs reduced attrition by 50% and increased enrollment by 71%. Became a student oriented organization that focused on student success as well as student and teacher.
• Successfully managed campus P&L to greater profitability and efficiency. Eliminated block scheduling which also eliminated overtime which was out of control.
• Successfully added a Ministry of Health (MOH) upskilling program to the organization’s product mix and provided extra training and proficiency to diploma graduated healthcare professionals with great success. This was.
• Became an incubator for new teaching talent. Once teacher is properly trained then would be assigned to a permanent campus. Teacher would leave with better classroom management, differentiation, and deconstruction skills

Dallas, TX

Consult with program developers related to advanced Business matters.

Little Rock, Arkansas Area

• Responsible for the day to day activities of the campus and projects related to campus growth and retention, academic quality, student advising, compliance, teaching multiple classes (Business, Management, Ethics.
• Formed a highly effective and diverse team of full-time and adjunct faculty that was focused on academic excellence and student success
• Developed an Academic Success Program (ASP) that targeted higher potential prospective students and delivered an immediate 45% improvement in retention
• Continued quarterly growth while achieving satisfactory audit results and customer service Net Promoter Scores
• Developed an on-boarding and orientation process that improved student engagement thus leading to higher mid-term success and subsequently 30% reduction in drops

• Responsible for leading the day to day operations of the Customer Service Call Center while giving managers the accountability and leadership tools needed in order to effectively lead over 1200 front-line personnel at.
• Led the development and facilitation of a robust training program for staff and managers that focused on new employees going to the floor fully equipped to satisfy all the needs of the inquiring customer
• Enhanced the Quality Assurance (QA) program to ensure customer and staff satisfaction that is based on customers’ actual needs versus the organization’s perceived needs of those customers
• Project Management:o Changing to 24 hours a day 7 days a week operationso Creating an inbound and outbound sales team and strategy o Consolidating fulfillment operations from 3 sites into 1 single siteo Integrating.

Responsible for creating/enhancing the sales culture for the Texas arm of the operation. Worked in an executive coach capacity until the position ended in Texas and relocated Michigan

Worked in all aspects of sales and sales management from branch teller to Regional Sales Manager. Served as a sales manager and executive sales coach.

Bs & As, General Business And General Studies

Activities and Societies: Student Government Association, Phi Beta Sigma Fraternity, Campus Intramural Sports, Who's Who Among Outstanding.

Ph.D. & Ma, Organizational Management And Leadership

Activities and Societies: Completed dissertation on the importance of leaders using Emotional Intelligence in the workplace.Recognized as.

Master Of Business Administration (Mba), Human Resources Management

Certification, Business Leadership Certification

Certification included courses in finance, accounting, management, statistics, and leadership.