Jerrell Deshay Email & Phone Number

Bethesda, Maryland, United States

Washington D.C. Metro Area

Washington D.C. Metro Area

Ordered office/ kitchen supplies for company. First contact to all vendors such as (Milliers, National Archives, Fedex, UPS, Peapod, etc). Processed invoices for Office Services venders. Orientates and introduce new employees to Office Services and process new identification pictures and badges. Uploaded photos taken for ID badges to the Active Directory/ company website. Set-up meeting in conference rooms for NED staff as requested. Process incoming and out-going mail through Pitney Bowes mailing system for mail going out for (UPS, DHL, FedEx, and Certified Mail). Cover front desk responsibilities such as transferring calls to CEO/staff, calling carriers for package pickup, greeting and helping guest as they enter suite, scheduling meetings, etc. Conducted office moves for staff leaving or being promoted. Ensuring that office supplies are available to employees at a low cost by taking inventory and restocking supplies on a regular basis. Check company mail box daily to delivery all outgoing mail to staff. Operate/ Schedule conference room booking system for staff as requested. Answer emails/ phone calls with problems that pertain to Office Services. Assist with relocating of furniture and file cabinets. Coordinates off-site file storage, maintain an up-to-date log of stored materials, prepare boxed files to be stored, and schedule storage deliveries and retrievals. Created floor plans for each floor and updated monthly.

Washington D.C. Metro Area

Handled multifaceted clerical tasks (e.g., data entry, filing, and records management). Coordinated travel arrangements for guest and employees, maintained database and ensured the delivery of premium service to all. Adapted to diverse work styles and consistently provided friendly, personable service. Prepared Meeting rooms for department meetings or events. Worked with a team of 5 administrative/ mail services team members. Conduct new hire orientations as well as give a brief description of what we offer employees s office services. Create badges for employees & guest. Managed incoming emails using (Outlook) to reply to employee request, questions, and information in a timely manner. Provide coverage for front desk when needed. Maintained up to-date electronic records using Excel and updated paper-based records. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls. Carried out any duties as assigned by Office Services Manager and Executives on an ongoing basis. Assisted clientele as they entered office as well as via telephone with any questions or information they need. Ordered and distributed supplies upon request for each company floor and departments. Processed and sorted all incoming mail to be delivered on time. Marked up the undelivered mail and send it to Rockville to be updated. Provided excellent customer service. Accepted, sort and box the outgoing U.S. Mail and shipments via the other carriers according to Mail Services, the Postal Service and the other carrier’s guidelines, procedures, goals and deadlines. Delivered packages to the correct routes/floors. Applied postage's for all outgoing mail domestic, international and the special mail services. Conducted office moves for employees being promoted or leaving the company.

1800 Tyson Blvd, Mclean Va

Handled multifaceted clerical tasks (e.g., data entry, filing, and records management). Coordinated travel arrangements for guest and employees, maintained database and ensured the delivery of premium service to all.Adapted to diverse work styles and consistently provided friendly, personable service. Prepared Meeting rooms for department meetings or events. Worked with a team of 5 administrative/ mail services team members. Conduct new hire orientations as well as give a brief description of what we offer employees s office services. Create badges for employees & guest. Managed incoming emails using (Outlook) to reply to employee request, questions, and information in a timely manner. Provide coverage for front desk when needed. Maintained up to-date electronic records using Excel and updated paper-based records. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls. Carried out any duties as assigned by Office Services Manager and Executives on an ongoing basis. Assisted clientele as they entered office as well as via telephone with any questions or information they need. Ordered and distributed supplies upon request for each company floor and departments. Processed and sorted all incoming mail to be delivered on time. Provided excellent customer service. Accepted, sort and box the outgoing U.S. Mail and shipments via the other carriers according to Mail Services, the Postal Service and the other carrier’s guidelines, procedures, goals and deadlines. Delivered packages to the correct routes/floors. Applied postages for all outgoing mail domestic, international and the special mail services. Conducted office moves for employees being promoted or leaving the company.