Jerrell Perry Email & Phone Number

Maryland, United States

Maryland, United States

Washington, Dc

Conducts technical network vulnerability and risk assessments. Prepares reports to accurately reflect findings and recommendations.Cases may include computer intrusions, export control violations, theft of intellectual property, child pornography, fraud, bribery, embezzlement, false statements, bid-rigging and violations of other Federal statutes covering fraudulent activities.Maintains effective working relationships with co-workers, supervisors, program staff, NASA IT Security and IT administrators, and other federal, state, and local law enforcement officials.Uses problem solving skills to construct, secure and maintain modern-day distributed computer networks.Conducts digital forensic examinations related to various violations of law.Assist in developing fully functional software programs and automated scripts to efficiently solve a variety of computer, network and data recovery problems.

Washington D.C. Metro Area

-Install new hardware, systems, and software for networks; configure, and maintain network services, equipment and devices. Responsible for the administration of the LAN and Internet infrastructure, including achieving a goal of 24x7x365 availability, planning for upgrades/ expansions, software maintenance, network security, real-time monitoring and customer support. Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. -Audit inventory of all hardware and software utilized in achieving the NASA OIG mission, goals, and objectives, and ensuring packages are awarded on time. Oversee the retiring and properly disposing IT systems that have reached the end of their useful life. -Responsible for developing C&A packages for compliance with NIST C&A guidance, including System Security Plans, System Categorization Documents, Plan of Action and Milestones, Contingency Plans, Disaster Recovery Plans, Configuration Management Plans, and Privacy Impact Assessments.

- Deliver great customer experiences in any environment invigorate customers by constant personal interaction- Guides customers by advising, selling, and even setting up their new products, and answering any questions that arise before, and during an interaction.- Proficient in the MAC OSX, and iOS environment.- Trains customers of various skill levels on how to use their desktop, notebook and mobile devices properly and efficiently.

New Carrollton, Md

- Participates in the planning and delivery of customer support activities including installation, configuration, upgrade, and troubleshooting hardware and software components.- Assists in the maintenance of IT equipment and systems including workstations, and peripherals, lines, facsimiles, switches, cables, hubs, scanners, laptops, and printers.- Collaborate with users, team members, technology teams, business units and vendors to reach resolution on all issues and projects, as necessary.- Providing responsive, professional, knowledgeable and excellent support to users experiencing problems with technology and associated systems- Supports LAN users enterprise-wide in a Windows environment, using Active Directory to create, and maintain various domains, servers and user accounts, including assisting with network, hardware and software issues, configuring, installing, and troubleshooting applications on a server.-Evaluate policy needs and develop policies to govern IT activities.-Develop, manage and execute IT budgets.-Participate in the IT capital planning process and assist in managing IT investment portfolios.-Develop and monitor IT spending and performance measures; and interpret metrics for the evaluation of IT program effectiveness and efficiency.-Identify and address IT workforce planning and management issues such as recruitment, retention, and training.