Jerrell Smith Email & Phone Number

-Reconciling various custodian managed accounts through the general ledger.-Analyzing and reconciling cash and position breaks with use of Reconciliation excess tool, APL systems, SurPas, Bloomberg and various custodian based trading websites.-Communicating with account services, trading and reporting departments to make sure accounts are reconciled and can began to be traded on.-Timely investigation and response to client's inquiries pertaining to the status or activities of assigned portfolios -Completing various requests from custodian directly.-Strong analytical ability with a working knowledge of modern securities reconciliation practices.-Assistance in meeting daily, monthly and quarterly deadlines.

-Ensure customer satisfaction through quality care, accurate analysis of individual client needs, and negotiating resolutions.-Managed the enrollment of clients to various medical plans.-Assisted Customers with help managing their medical Insurance plans