Jerrell Snell Email and Phone Number

• Company owner/operator, with general management responsibility over all employees and book keeping. Supervised 79 client accounts and held the company profitable every year averaging 11% growth every year since 2000.• Relationship Manager for many clients, ranging from accounting firms, law firms, car dealerships, restaurants to manufacturing facilities, and physicians’ offices.• Implemented new hardware and software rollouts. Maintained solid and secure networks in multiple facilities. Responsible for troubleshooting and fixing problems in live business environments. Stayed current by researching newer technologies, and resources to assist customer/client in budgetary and productivity savings.

• Primary point of contact for healthcare facilities, accounting firms, manufacturing companies and an array of other clientele on a daily basis assisting with desktop and server based issues.• Work with project management on EMR software upgrades and server migrations.• Design marketing/introduction company brochures for clientele and potential customers.

Worked as a subcontracted employee for other companies. Some of the contracts I was assigned to were:o AT&T Wireless, Y2K remediation project. Was project colead for certifying over 300 servers and 2,270 computers for Y2k compliance. I signed off on certifications from Chicago to Los Angeles and was part of a nationwide team confirming remediation and certification.o Washington Mutual Bank: Security and Quality Assurance tester of new ‘Visual Banker 4.0’ bank program.o Microsoft: Quality assurance tester for Server 2000, Exchange 5.5