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Jerrell Simmons Email & Phone Number

Service Delivery Manager at Concertium
Location: Davenport, Florida, United States 17 work roles 1 school
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Current company
Role
Service Delivery Manager
Location
Davenport, Florida, United States
Company size

Who is Jerrell Simmons? Overview

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Jerrell Simmons is listed as Service Delivery Manager at Concertium, a with 45 employees, based in Davenport, Florida, United States. AeroLeads shows a matched LinkedIn profile for Jerrell Simmons.

Jerrell Simmons previously worked as Service Desk Manager at Concertium and Support Desk Team Lead at Concertium. Jerrell Simmons holds Bachelor Of Science - Bs, Information Technology, 3.2 from Oklahoma State University Institute Of Technology - Okmulgee.

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Email format at Concertium

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Concertium

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Profile bio

About Jerrell Simmons

Experienced Associate with a demonstrated history of working in the entertainment industry. Skilled in Microsoft Word, English, Management, Adobe Photoshop, and Troubleshooting. Strong professional with an Bachelor's degree focused in Information Technology from Oklahoma State University.

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Jerrell Simmons's current company

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Concertium
Concertium
Service Delivery Manager
Davenport, FL, US
Website
Employees
45
AeroLeads page
17 roles

Jerrell Simmons work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Davenport, Fl, Us

Service Desk Manager

Tampa, Florida, United States

Support Desk Team Lead

Tampa, Florida, United States

Aug 2023 - Aug 2024

Information Technology Support Engineer

Sep 2022 - Aug 2023

Project Scheduler

Celebration Fl

May 2019 - Jan 2020

Customer Service Representative

Orlando, Florida Area

Help provide Helpdesk technical support to spectrum Internet and Voice customer

Sep 2017 - May 2019

It Support Specialist

Leesburg

My Responsibilities included-Allocation and maintenance of IT equipment throughout the Dealership. This includes troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. As an IT Support Technicians I was responsible for the RMA and repair process for all devices under warranty.And also expected to participate in learning new technologies and career development opportunities as presented in an effort to progress to higher level positions within the IT network.

Jan 2017 - Oct 2017

Assistant Manager

Tavares Florida

May 2015 - Jan 2017

Cast Member

My role at Walt Disney World® Resort Quick Service Restaurants, I provide the kind of exceptional customer service that Disney is known for around the world. Whether I'm selling beverages or operating kitchen equipment, I always help take care of our guests during their visit.My Responsibilities may include:Taking and filling ordersPreparing and assembling food itemsUnderstanding recipesCash handlingBussing tablesCleaning kitchen and counter equipmentPushing heavy cartsWorking independently or as part of a large teamStanding for extended periods of time

Jul 2014 - May 2015

Assistant Manager

Lawton, Oklahoma Area

This position haves me sharing me passion for technology and customer service in a more Professional way as a manager i got to share my knowledge with other and also train employee in what i thing are my best selling technique.Sells company products and services to walk-in customers in retail outlets.Provides a high level of customer service support with product expertise and advanced selling skills.Guides customer through the purchasing decision and activations process, and educates the customer on their new purchase.May develop new customer prospects or referrals and builds customer relationships to drive sales. Advances the company's retail position in consumer markets.Achieves sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction.May be asked to participate in outbound calling programs to existing customer base.

Oct 2013 - May 2014

Assistant Manager

Lawton, Oklahoma Area

Steer customers to products and gift items that meet their needs.Suggest additional purchases and process payments.Assist in ordering inventory and selecting new products.• Employs a consultative sales approach, taking the time to explain product, and the overall best fit for the customer’s specific needs.• Partner this with intuitive product knowledge resulting in consistent sales gains.• Delivers exceptional customer service leading to consistent client referrals and a reputation for quick,accurate and clean work. • Respected for consistently exercising sound judgment upholding best practices for customer relations, and fostering a team-based and positive workplace climate. • Understands the value of hard work: offers service seven days a week.

Feb 2013 - Mar 2014

Retail Field Representative

Marketsource

Lawton, Oklahoma Area

This position haves me sharing me passion for technology and customer service in the fun and fast-paced environment of major retail stores. Backed by MarketSource and T-Mobile, I have the support I need to provide an exceptional experience to every customer with whom you engage.• Maximize sales in national retail accounts. Position T-Mobile’s value and creating product and brand awareness.• Communicate effectively T-Mobile plans, features, products and services to a variety of customers• Increase visibility of T-Mobile’s products and services• Create first-rate customer experiences• Maintain a sound knowledge of specific wireless products and services• Support select retail outlets in assigned geographical territory

Mar 2013 - Oct 2013

Operational Squad

Fort Sill, Oklahoma

Organize inventory for stocking of store merchandice utilizing warehouse materials and ensure proper shelf labels are available for usage.Assist Management in the process of maintaining the correct pricing and on hand stock.• Ensure store merchandise is presented to customers in proper package and working conditions. • Provide proper iventory for merchandise in the store• Operate a cash register.• Practice Loss Prevention Procedures and performs other related retail duties

Oct 2012 - Feb 2013

Management Intern

Orlando, Florida Area

Communicated with customers daily. Communicated information clearly and accurately. Assisted customers with inquiries and provided all pertinent information. Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.• Chosen to assist and facilitate in professional seminars for the Walt Disney World Company. Classes included: Professional Corporate Seminars Disney Approach to People Management (DAPM) and Disney Approach to Human Resource Management (DAHRM) Seminars. • Developed a customized order entry process to meet customers' specific ordering needs, improving accuracy, on-time delivery, and customer satisfaction.• Selected companywide to represent Casting on Part Time Integration Consulting Team to design and develop a strategic process to appropriately educate, train and compensate current cast members.• Assisted an average of 550 customers a day in reserving, picking up and returning rental carts and cars in busy Amusement parks.• Resolved customer problems regarding reservation overlaps, automotive problems and related special needs.

Jan 2011 - Aug 2011

Host, Server, Production, Trainer

Lawton, Oklahoma Area

Answered inbound sales calls and assisted customers with menu purchases. Successfully assisted customers in merchandise selection. Trained both new and existing personnel in company customer service protocol. Developed credibility and confidence with customers. Quickly establish rapport with customers.• Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual.• Monitor inventory levels to ensure on-time delivery of products• Assisted in increasing sales volume by providing excellent guest service• Provide training to new employees on all facets of operations and job performance. Demonstrate skills as leader, delegator and communicator.• Recognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up• Provide leadership to team to accomplish department goals and monitor work flow.• Certified in the training and coaching new employees.

Aug 2006 - Dec 2010
Team & coworkers

Colleagues at Concertium

Other employees you can reach at concertium.com. View company contacts for 45 employees →

1 education record

Jerrell Simmons education

FAQ

Frequently asked questions about Jerrell Simmons

Quick answers generated from the profile data available on this page.

What company does Jerrell Simmons work for?

Jerrell Simmons works for Concertium.

What is Jerrell Simmons's role at Concertium?

Jerrell Simmons is listed as Service Delivery Manager at Concertium.

Where is Jerrell Simmons based?

Jerrell Simmons is based in Davenport, Florida, United States while working with Concertium.

What companies has Jerrell Simmons worked for?

Jerrell Simmons has worked for Concertium, Synergetics Incorporated, Orange County Government, Atos, and Spectrum.

Who are Jerrell Simmons's colleagues at Concertium?

Jerrell Simmons's colleagues at Concertium include Jai Simmons, Developer Profile, Sk Wazid Hussain, Shieldwatch Kolkata, and Jack Mahoney.

How can I contact Jerrell Simmons?

You can use AeroLeads to view verified contact signals for Jerrell Simmons at Concertium, including work email, phone, and LinkedIn data when available.

What schools did Jerrell Simmons attend?

Jerrell Simmons holds Bachelor Of Science - Bs, Information Technology, 3.2 from Oklahoma State University Institute Of Technology - Okmulgee.

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