Jerri Armstrong Email & Phone Number

Process bank returned NSF checks and Internet payments. Determine if someone qualifies for a refund once thetaxes, assessments are reduced. Process refund checks from different forms of payments due to an over pay-ment from added exemptions, reduced value, or duplicate payment. Send out duplicate payment letters and re-fund petition to all the paying parties involved in the duplicate payment; seeking an agreement to whom shouldreceive the refund. Analyze various reports related to property tax and assessment adjustments to identify prob-lems. Research and correct problems with payments that are identified. End of the year balancing process in-cludes balancing the office refund and excess checks produced in the office. Create end of the year report for theSpokane County Commissioners.

Support County Tax Collection Section operations and activities of junior taxing district, municipalities, specialdistricts and the state. Performing customer service, and technical support of the tax collection process. Under-standing of the Washington State RCW’s and WAC’s pertaining to the excise affidavit.

Reconciles payments made by mortgage companies to individual accounts. Process and balance daily internettax payments to computer printouts. Locate errors and exceptions and resolve any variances by researchingsource of error. Use correct method to assure payment is distributed correctly.accounting tech 2, spokane county treasurer — 1998-2000IInterfaces with taxpayers on problems and provide them with corrected statements when applicable. Updatetaxpayer billing information in Ascend. Advises supervisor of recurring types of problems and suggest solutionswere appropriate. Researches questions regarding taxpayer, tax status,exemptions, and other issues related toproperty and related charges using the computer system and paper records.

Bachelor’S Degree, Accounting

Associate’S Degree, Accounting