-Answer the phone in a timely manner and direct calls to the correct offices.-Work with clients who have complaints, orders, or require information about products/services purchased from the organization.-Communicate with others on a daily basis, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.

Responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management.