Jerrica Donaldson

Jerrica Donaldson Email and Phone Number

Customer Service Specialist @ IMR Massage (Integrative Muscular Rehab, LLC)
Las Vegas, NV, US
Jerrica Donaldson's Location
Las Vegas, Nevada, United States, United States
Jerrica Donaldson's Contact Details

Jerrica Donaldson work email

Jerrica Donaldson personal email

n/a
About Jerrica Donaldson

Jerrica Donaldson is a Customer Service Specialist at IMR Massage (Integrative Muscular Rehab, LLC). She possess expertise in leadership, automated external defibrillator, powerpoint, social media, public speaking and 22 more skills.

Jerrica Donaldson's Current Company Details
IMR Massage (Integrative Muscular Rehab, LLC)

Imr Massage (Integrative Muscular Rehab, Llc)

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Customer Service Specialist
Las Vegas, NV, US
Jerrica Donaldson Work Experience Details
  • Imr Massage (Integrative Muscular Rehab, Llc)
    Customer Service Specialist
    Imr Massage (Integrative Muscular Rehab, Llc)
    Las Vegas, Nv, Us
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  • Imr Massage (Integrative Muscular Rehab, Llc)
    Customer Service Specialist
    Imr Massage (Integrative Muscular Rehab, Llc) Sep 2023 - Present
    Las Vegas, Nevada, United States
    View
  • Elements Massage®
    Customer Service Enthusiast
    Elements Massage® May 2023 - Aug 2023
    Henderson, Nevada, United States
    Followed proven sales process to sell the monthly Elements Wellness Program and built customer loyaltyIdentify customer needs and respond to customer queries in a timely and accurate way via phone email and chat. Partnered with appropriate internal business leaders to share customer feedback and suggestions regarding continuous improvement of various company processes
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  • T-Mobile
    Mobile Expert
    T-Mobile Nov 2022 - May 2023
    Las Vegas, Nevada, United States
    Works alongside peers and store leaders, learns and shares best practices while serving customers and providing resolutions to issues that may arise.Must maintain a thorough understanding of products offered by T-Mobile with the ability to explain to customers the basic operation and use.Act as a first line of defense for troubleshooting and debugging technology issues.
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  • Elements Massage®
    Customer Service Enthusiast
    Elements Massage® Mar 2021 - Jul 2022
    Las Vegas
    Followed proven sales process to sell the monthly Elements Wellness Program and built customer loyaltyIdentify customer needs and respond to customer queries in a timely and accurate way via phone email and chat. Partnered with appropriate internal business leaders to share customer feedback and suggestions regarding continuous improvement of various company processes
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  • Fight With Lights
    Customer Service Specialist
    Fight With Lights Sep 2020 - Mar 2021
    Las Vegas, Nevada, United States
    Responsible for all communication of the customer journey including product adoption and education.Helped build long term relationships and rapport in order to build trust and increase returning customer baseAccurately track and monitor customer feedback, sales performance and interactions
  • Massage Envy
    Customer Service Manager
    Massage Envy Jan 2018 - Sep 2020
    Las Vegas, Nevada Area
    Provide product insights and solution recommendations through exceptional customer service to deliver what our customers need.100% in client resolutions and an average of 90% in company NPSOnboarded and trained new employees and supported the front desk team while managing 10 direct reports.
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Jerrica Donaldson Skills

Leadership Automated External Defibrillator Powerpoint Social Media Public Speaking Retail Sales Data Entry Customer Retention Customer Satisfaction English Team Leadership Certified Nursing Assistant Guest Interaction Defibrillator Microsoft Office Cardiopulmonary Resuscitation Microsoft Word Microsoft Excel Time Management First Aid Customer Service Cashiering Management Teamwork Inventory Management Retail Sales

Jerrica Donaldson Education Details

  • Csn
    Csn
    Criminal Justice And Corrections
  • West Career And Technical Academy
    West Career And Technical Academy
    Nursing

Frequently Asked Questions about Jerrica Donaldson

What company does Jerrica Donaldson work for?

Jerrica Donaldson works for Imr Massage (Integrative Muscular Rehab, Llc)

What is Jerrica Donaldson's role at the current company?

Jerrica Donaldson's current role is Customer Service Specialist.

What is Jerrica Donaldson's email address?

Jerrica Donaldson's email address is je****@****age.com

What schools did Jerrica Donaldson attend?

Jerrica Donaldson attended Csn, West Career And Technical Academy.

What skills is Jerrica Donaldson known for?

Jerrica Donaldson has skills like Leadership, Automated External Defibrillator, Powerpoint, Social Media, Public Speaking, Retail, Sales, Data Entry, Customer Retention, Customer Satisfaction, English, Team Leadership.

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