Jerrica Keil Email & Phone Number

Kirkland, Washington, United States

• Worked directly with the Vice President of Programs to determine which product to sell.• Blue Origin site sales were up 34% in the year that I was on the team. Site visits were up 42%. • Placed all purchase orders for incoming inventory with our specified vendors.• Communicated with vendors through the entire order process of sending purchase orders, approving image proofs, and shipping and delivery.• Coordinated incoming inventory management with warehouses utilizing shared… Show more • Worked directly with the Vice President of Programs to determine which product to sell.• Blue Origin site sales were up 34% in the year that I was on the team. Site visits were up 42%. • Placed all purchase orders for incoming inventory with our specified vendors.• Communicated with vendors through the entire order process of sending purchase orders, approving image proofs, and shipping and delivery.• Coordinated incoming inventory management with warehouses utilizing shared Smartsheet.• Oversaw and responded to customer service emails for multiple Shopify store email accounts.• Managed inventory, pricing, and ordering for 2 Blue Origin retail locations.• Facilitated the returns and exchange process by communicating with the customer using the ReturnMe App in Shopify, providing shipping labels, and coordinating the return and/or exchange with the warehouses.• Supervised warehouse inventory management and provided detailed reports to the VP of Programs to determine when inventory needed to be replenished.• Ensured that outgoing orders were processed and shipped within 48 hours (about 2 days) of receiving the order.• Audited sites to ensure product showing is in stock and available.• Maintained daily back ordered inventory reports and coordinated with customers and warehouses on back ordered product status. • Ordered, managed, and organized merchandise samples for two product shows a year for Blue Origin clients.• Coordinated photography samples and assisted our resident photographer in creating product shots for the online stores.• Started and ran a monthly companywide Spotlight Training meeting to further educate the company on important topics. Examples include Outlook tips and tricks, Eco buying, and international shipping documents and regulations.• Helped run Blue Origin retail pop-up shops in both WA and TX as needed. Show less

Kirkland, Washington, United States

• Worked with multiple salespersons to create branded merchandise for a wide variety of events andclients.• Managed on average 25-30 projects at a time ranging in difficulty.• Submitted purchase orders to vendors and collaborated with them closely to convey our client’s needsfor the creation of the product.• Corresponded directly with clients throughout the entire project process to ensure product imagesmeet client specifications and branding guidelines.• Determined… Show more • Worked with multiple salespersons to create branded merchandise for a wide variety of events andclients.• Managed on average 25-30 projects at a time ranging in difficulty.• Submitted purchase orders to vendors and collaborated with them closely to convey our client’s needsfor the creation of the product.• Corresponded directly with clients throughout the entire project process to ensure product imagesmeet client specifications and branding guidelines.• Determined shipping and delivery schedules to meet specific event dates.• Organized incoming product samples to send to clients for approval.• Estimated freight costs when the project shipped on Juice’s shipping account to make sure that we arecharging the client for all expenditures.• Created invoices and calculated gross margins to send to a salesperson for final approval prior tosending them to accounts receivables for final payment. Show less

Seattle, Washington, United States

• Composed events consisting of Beauty & Wellness products to showcase on Zulily’s website as a newevent daily.• Worked directly with vendors to coordinate pricing and inventory for each event.• Submitted product image ideas to the studio team to best represent each event theme and product.• Worked with the buyer to determine which new and interesting items to make available for Zulily’scustomers.• Maintained updates on buyers’ specific calendars and updates based upon… Show more • Composed events consisting of Beauty & Wellness products to showcase on Zulily’s website as a newevent daily.• Worked directly with vendors to coordinate pricing and inventory for each event.• Submitted product image ideas to the studio team to best represent each event theme and product.• Worked with the buyer to determine which new and interesting items to make available for Zulily’scustomers.• Maintained updates on buyers’ specific calendars and updates based upon stages in each eventcycle.• Initiated event’s pricing spreadsheets and determined starting prices before turning them over to thebuyer for approval.• Compared competitor pricing to ensure that Zulily’s customers are receiving the best price possible.• Coordinated with vendors to ensure inventory is well maintained and that stock is being held for ourcustomers.• Audited event sites prior to them going live to assure products and pricing are all correct and that thesite is ready for customers’ eyes. Show less

Woodinville, Wa

• Supported new client acquisition and current client retention through the development of strategic merchandise presentations that align with brand values, initiatives, and goals.• Provided working knowledge of data through sales reports, gross margin reports, and open order reports.• Responsible for daily updates in project management software (Smartsheets).• Escalation lead for project emergencies for both domestic and international orders across my department.• Work… Show more • Supported new client acquisition and current client retention through the development of strategic merchandise presentations that align with brand values, initiatives, and goals.• Provided working knowledge of data through sales reports, gross margin reports, and open order reports.• Responsible for daily updates in project management software (Smartsheets).• Escalation lead for project emergencies for both domestic and international orders across my department.• Work cross-functionally with finance and accounting teams to ensure all clients are invoiced promptly and payment terms are adhered to.• Nurtured client relationships by providing excellent customer service and resourceful problem-solving.• Project manager who oversaw entire order process between client(s), vendor(s) and accountmanager(s).• Reliably met department goals by achieving a 99%+ order accuracy rate on a continual basis.• Partnered with and managed vendors to ensure the best pricing and to maintain the quality/safety of the product.• Coordinated with cross-functional teams to ensure on-time project delivery (creative, import, logistics). Show less

Woodinville, Wa

• Project manager who oversaw order production process between client(s), vendor(s) and accountmanager(s).• Continuously closed Entertainment projects with an end margin averaging 41%, making us one of themost profitable departments in the company.• Nurtured client relationships by providing excellent customer service and resourceful problem-solving.• Reliably met department goals by achieving a 99%+ order accuracy rate on a continual basis.• Partnered with and managed… Show more • Project manager who oversaw order production process between client(s), vendor(s) and accountmanager(s).• Continuously closed Entertainment projects with an end margin averaging 41%, making us one of themost profitable departments in the company.• Nurtured client relationships by providing excellent customer service and resourceful problem-solving.• Reliably met department goals by achieving a 99%+ order accuracy rate on a continual basis.• Partnered with and managed vendors to ensure the quality and safety of the product.• Effectively negotiated with vendors to ensure maximum cost avoidance.• Coordinated with cross-functional teams to ensure on-time project delivery (creative, import, logistics). Show less

Kirkland, Washington, United States

• Managed and implemented the rollout of the Celebrate Express website.• Placed and processed all purchase orders for costumes and accessories.• Remediated all customer service and merchandising issues.

Bellevue, Wa

Kirkland, Washington, United States

• Developed and implemented sales goals and initiatives.• Responsible for driving the increase in average order size placed by customers; ultimately achieving a10% increase in overall store revenue.• Created a positive customer experience for clients and vendors which fostered an increase in repeatcustomers and our Loyal Customer program.• Opening/ Closing store tasks.

Associate Of Arts And Sciences - Aas, Business

Completed 65 credits toward Associate of Arts and Sciences- Business, Management, Marketing, and Related Support Services. Attended.

High School Diploma, 12